Hilton Garden Inn Portland/Lake Oswego

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User Reviews for Hilton Garden Inn Portland/Lake Oswego, Lake Oswego

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Jan 15, 2010 by Hanah from Royal Oak,MI
Overall Rating: 8

• Business amenities and services (free printing and internet), as well as work space in the room.
• The staff was not very friendly.

“The hotel was clean and overall, although the comforter made us itch. The business services they offered were great. Beautiful lobby. The room was okay. The bed was very comfortable..”

Jan 2, 2010 by Nancy from Ocean Shores,WA
Overall Rating: 8

• Excellent location for my needs.
• The walls and ceilings are on the thin side. Can hear above and neighbors.

“The room is quite large and comfortable. The climate control works great, however noisy. Bed and pillows very comfortable (adjustable beds unique to this chain). Microwave and mini fridge nice to have; WiFi is great!”

Oct 20, 2009 by Sarah from Battle Ground,WA
Overall Rating: 3

• Hilton beds are always comfortable.

“This is one of the rotten few hotels. Do not stay here if you might need more than one bed! They won't give you a 2 bed room even if it's sitting empty. I am 8 months pregnant and had to pay extra for a cot which needed 3 stacked blanket before I couldn't feel springs in my ribs.”

Oct 8, 2009 by Phil from Murray,UT
Overall Rating: 10

• The hotel was in a very nice area and the hotel was very clean and well maintained.

“Overall I was very pleased with this hotel. It is located in a very upscale location and is very clean, attractive and very well maintained. I especially liked the free baked cookies in the lobby and the staff was very friendly and polite.”

Sep 27, 2009 by Rae Ann from Clarkston,WA
Overall Rating: 9

• The hotel was clean and well kept up.
• Had a little trouble finding it.

“Nice, clean and a
well kept hotel.”

Sep 24, 2009 by Jerry from Milton-Freewater,OR
Overall Rating: 9

• Food is $10 no matter what you have to eat - cereal, eggs, toast etc.

“Rooms were clean and spacious and included microwave and refrigerator. The exercise room was very nice as was the pool. Didn't see any place to get coffee in the lobby.”

Sep 15, 2009 by Lisa from Kennewick,WA
Overall Rating: 1

• Business center, highway access.
• Smoking room -- horribly smelly.

“When we arrived we were informed that the hotel was full and the only room left had 1 king bed and only a smoking room was available (2 beds and non-smoking were requested). We had to keep the air-conditioner on at all times to keep the cigarette stench barely tolerable as I have allergies and asthma. Keeping the AC on meant the room was 67 degrees for the duration of our stay. We stayed out of the room as much as possible -- had the room not already been paid for and we been more familiar with the area, we would have left. Also, the TV was broken when we arrived and maintenance had to come fix it.”

Sep 11, 2009 by Lyn from Bend,OR
Overall Rating: 9

• Easy access from freeway. Clean, beautiful setting.
• Lay out of bathroom area.

“Very good.”

Aug 12, 2009 by Nan from Burnaby,Canada
Overall Rating: 8

• Very clean.
• Room
  noisy near elevator/ice machine.

“Great area, room very clean.”

Jul 2, 2009 by from San Mateo,CA
Overall Rating: 5

• Clean.
• Thin walls, exposure to freeway noise.

“Newer clean property. Thin walls and proximity to freeway make noise a problem. Bring earplugs if you expect to sleep.”

Jun 16, 2009 by Jennifer from Issaquah,WA
Overall Rating: 8

• It was pretty, had a good location, and the room was clean.

“The hotel was beautiful and comfortable and would have been a nice place to stay if there are only two people in your group.”

Jun 1, 2009 by Robin from West Vancouver,Canada
Overall Rating: 8

“The hotel's amenities were fine but when we registered we were told that a 2-bed room wasn't available, we were then given the single room beside the office. We certainly didn't feel like valued guests! We've stayed at many hotels and this was our first negative experience. A small matter, but we wouldn't go back.”

Mar 5, 2009 by Tucker from Ashland,OR
Overall Rating: 10

• Hilton Garden mattress system, location perfect, and friendly staff.
• Nothing.

“Clean, comfortable and in a great location, my wife and I enjoyed our stay at the lake Oswego Hilton Garden.”

Jul 24, 2008 by Marnie from Kennewick, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was conveniently located within walking distances of different restaurants.
• The breakfast area was out of various food items both mornings. The staff didn't clear the tables very quickly and they ran out of clean dishes.

“The beds are very comfortable and the layout of the room is convenient.”

Sep 18, 2007 by Norman from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The hotel was clean, comfortable and location had easy access to highway.
• The only drawback was in the bathroom, no exhaust fan.

“Overall, the hotel provided value, comfort and facilities for my family to enjoy, such as the exercise room, and mini pool. The complementary coffee, hot chocolate, tea at the front desk was a bonus, plus the cookies; However, I would like the breakfast to be included in the cost of hotel rental.”

Aug 19, 2007 by Marshall from Burnaby, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[10]

• Complimentary cookies, hand-held shower nozzle, fridge and microwave in room.
• Toilet flusher lever was not smooth - it was noisy.

“Front-desk staff was too professional; on the verge of appearing 'rude'/'unfriendly'. And therefore this did not generate a 'warm'/'cozy' atmosphere in the hotel. Front-desk staff also did not greet guests when entering the lobby, from elevators or from front doors, i.e., no "Good mornings", etc. Front-desk staff was helpful when asked questions, i.e., location of shopping centers, freeway conditions, etc. Cleaning staff was friendly and helpful, and seemed to smile more than the front-desk staff. Hotel itself was clean and quiet, in a good location; restaurants and freeways close-by, rooms are spacious.”

Aug 1, 2007 by Diana from Lynnwood, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great rooms, comfortable beds.
• The pool is ridiculously small.

“This is a great place to stay if you are in town on business or traveling through. The rooms are spacious with their own refrigerators.”

Jul 26, 2007 by Donald from Bend, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The Staff's helpfulness.
• The bed.

“All was nice except the bed.”

Jul 19, 2007 by Dennis from Costa Mesa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Underground parking spaces too small (SUV).

“This was an excellent hotel. The staff was friendly and very accommodating. There really is nothing I'd change (except the lower level parking, but you don't need to use it).”

Jul 11, 2007 by Meng H. from Troy, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[6]

• Pleasant experience.
• A little bit far away from Portland.

“Good.”

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Amenities at Hilton Garden Inn Portland/Lake Oswego, Lake Oswego

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Television with Cable

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