Hilton Garden Inn Portland/Lake Oswego

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User Reviews for Hilton Garden Inn Portland/Lake Oswego, Lake Oswego

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Jul 24, 2008 by Marnie from Kennewick, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was conveniently located within walking distances of different restaurants.
• The breakfast area was out of various food items both mornings. The staff didn't clear the tables very quickly and they ran out of clean dishes.

“The beds are very comfortable and the layout of the room is convenient.”

Sep 18, 2007 by Norman from Vancouver, BC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The hotel was clean, comfortable and location had easy access to highway.
• The only drawback was in the bathroom, no exhaust fan.

“Overall, the hotel provided value, comfort and facilities for my family to enjoy, such as the exercise room, and mini pool. The complementary coffee, hot chocolate, tea at the front desk was a bonus, plus the cookies; However, I would like the breakfast to be included in the cost of hotel rental.”

Aug 19, 2007 by Marshall from Burnaby, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[10]

• Complimentary cookies, hand-held shower nozzle, fridge and microwave in room.
• Toilet flusher lever was not smooth - it was noisy.

“Front-desk staff was too professional; on the verge of appearing 'rude'/'unfriendly'. And therefore this did not generate a 'warm'/'cozy' atmosphere in the hotel. Front-desk staff also did not greet guests when entering the lobby, from elevators or from front doors, i.e., no "Good mornings", etc. Front-desk staff was helpful when asked questions, i.e., location of shopping centers, freeway conditions, etc. Cleaning staff was friendly and helpful, and seemed to smile more than the front-desk staff. Hotel itself was clean and quiet, in a good location; restaurants and freeways close-by, rooms are spacious.”

Aug 1, 2007 by Diana from Lynnwood, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great rooms, comfortable beds.
• The pool is ridiculously small.

“This is a great place to stay if you are in town on business or traveling through. The rooms are spacious with their own refrigerators.”

Jul 26, 2007 by Donald from Bend, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The Staff's helpfulness.
• The bed.

“All was nice except the bed.”

Jul 19, 2007 by Dennis from Costa Mesa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Underground parking spaces too small (SUV).

“This was an excellent hotel. The staff was friendly and very accommodating. There really is nothing I'd change (except the lower level parking, but you don't need to use it).”

Jul 11, 2007 by Meng H. from Troy, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[6]

• Pleasant experience.
• A little bit far away from Portland.

“Good.”

Jul 5, 2007 by Jennifer from Spokane, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The beds were comfy, the towels were luxurious.
• There was mold on the inner rim of the sink - could only be seen when seated at toilet!

“I'd recommend this. I really got great value - and they accommodated me and my Dad with 2 beds when we checked in. I hope to try this again when I visit with my husband.”

Jul 4, 2007 by Rose from Coquitlam, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Free internet, comfy beds,
• Non-smoking room, smells like smoking room.

“Convenient location if you have a car as it has easy access to I5. Friendly staff. Hotel is clean. Comfortable beds. Has free internet access so a plus if you have your laptop. Has business center as well if you don't have laptop.”

Jul 4, 2007 by Eric from Baker City, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great bed. Quiet location. Close to good restaurants.
• No coffee in the lobby until the restaurant opens.

“Great hotel. Good pool. Great bed. Great internet connection. Friendly people.”

Jul 4, 2007 by Joyce from Bend, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It had a microwave, fridge and coffeemaker-great!
• Air conditioner was noisy.

“Basically, this is a very nice hotel, conveniently located. I have stayed at this property before and would love to stay there again. The room is spacious and the bed was very comfortable. I like the fact that they have a coffee maker, microwave and fridge in one area, very good set-up.”

Jun 27, 2007 by Carl from Corvallis, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool and exercisers area.
• No complaints.

“Good location. Clean, well-designed rooms. Helpful staff. No complaints.”

Jun 20, 2007 by Ginny from Phoenix, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, convenient, inexpensive.
• Traffic on 5 was horrendous.

“Excellent 2.5 star hotel! Room was spacious and clean. Beds very comfortable, with firmness dial adjustable mattress. Quiet room (504), no street noise, no guest noise. Will definitely hope to stay here again!”

Jun 12, 2007 by Ric from Bend, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice folks and great location.
• Got a smoking room.

“Always a great value.”

May 24, 2007 by Jim from Maricopa, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Clean and well maintained.
• Front desk clerk at check in needs to learn appropriate behavior.

“This hotel was a nice. The building and rooms are well maintained, and I did not see anything that needed improvement as far as cleanliness is concerned.”

May 16, 2007 by Tammie from Pasco, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was great, cookies great, room clean.
• We thought the bed was uncomfortable. And the bathroom needed a fan.

“We will stay here again! The staff here was helpful and very friendly! Very clean place! We stayed 3 nights and did not find the bed very comfortable. That was the only draw back.”

May 15, 2007 by John from Vancouver, BC CA
Overall Rating: 5
Cleanliness:[4] • Staff:[5] •

• No free breakfast. Employees were a bit rude.

“Hotel is in a business park setting. Employees seemed trashy and a bit rude. Pool/Spa closed early for no apparent reason.”

May 1, 2007 by Cindy from Eugene, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It has a comfortable bed, free, available wireless access, quiet, good shower.
• There is a little traffic noise, but not bad.

“I would recommend this hotel for the business traveler who wants a good night's sleep and easy access to freeways. It was clean, comfortable and fairly quiet.”

Apr 24, 2007 by Yvonne from Bend, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location.
• We had to pay for our breakfast.

“It was clean and comfortable. The employees were polite.”

Apr 5, 2007 by Mary from North Vancouver, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and attractive hotel with helpful friendly staff.
• Cold lobby and no complimentary coffee or hot water in lobby.

“Lovely hotel just off i5. Perfect for business travelers and families. Not within walking distance to shopping but an easy drive to malls and Portland. Very clean, spacious and comfortable rooms with massaging showerheads and nice toiletries. Small indoor pool and hot tub was a bonus. We thoroughly enjoyed our stay and would love to stay here again.”

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Amenities at Hilton Garden Inn Portland/Lake Oswego, Lake Oswego

24 Hour Front Desk AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Television with Cable

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