Red Lion Inn Eugene

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Sep 14, 2008 by Don from Charlotte, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Nothing.
• Run down, unpleasant staff. I chose to leave.

“Old, very run down, bad part of town, unhappy staff.”

Sep 1, 2008 by Linda from Dallas, TX
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[5]

• Rooms were new and nice furniture.
• Look like still in process of remodeling rooms. Hotel was difficult to find. I would of preferred to stay at Hampton.

“Location was hard to find. Older hotel. Overpriced. Water breakfast was overpriced. Stairs need to be fixed to prevent tripping.”

Aug 28, 2008 by Ruby from Vancouver, WA
Overall Rating: 4
Cleanliness:[1] • Staff:[4] • Location:[8]

• Pool and spa were nice.
• Room was dirty upon arrival. Never been cleaned from previous guest.

“I have stayed at this hotel before and was happy. This visit however was less than satisfactory. The first room that we were given had not been cleaned at all. It took 20 min for someone to come "look" he didnt really apologize for the room being dirty. . Not at all what you'd expect from a 3star hotel. The pool and spa were nice except for the nasty smell of fish that lingered near the pool area. Very bad smell.”

Aug 27, 2008 by John from Port Orchard, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[5]

• Wireless internet, room was clean.
• The pool was dirty, the building was old.

“3 Stars is an over statement of this red lion hotel, I would not rate this place that high, Staff was good for the brief stay that I had. I would not stay at this hotel again for the money. I Have had better rooms at a best western. My room was next to the pool that was to close at 10 pm however people were drinking a having a party at the pool until 1 am.”

Aug 27, 2008 by Shirley L. from Avalon, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Remodel of rooms very attractive and clean.
• Old air-conditioning did not keep room cool enough.

“The hotel is in a convenient location, but motor style, (doors open to parking), does not feel as safe. The rooms have recently been redone, very attractive and clean, but the air conditioning system is old and outdated and did not property cool the room, so I didn't sleep well. The staff was friendly, but desk people failed to "go the extra" step. I wouldn't want to stay here again in warm weather unless they update the air conditioning.”

Aug 26, 2008 by Cheryl from Houston, TX
Overall Rating: 2
Cleanliness:[4] • Staff:[8] • Location:[7]

• Proximity to Starbuck's.
• Old hotel; smelled; moved to 3 rooms; needs serious updating.

“Definitely overrated on the star level. Night Manager tried to accommodate; moved because of roof repairs that never occurred.”

Aug 23, 2008 by Shawn from Peoria, AZ
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[6]

• Nothing was appealing. Room key did not work twice. Had to get in car and drive back to the front desk area.
• All was bad.

“Hotel is a motel. No elevators. Have to drive to the front desk area for anything. Also, have to drive to use the restaurant, business center, anything.”

Aug 20, 2008 by Adam from San Francisco, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• Nice room & bathroom.

“Nice enough area with updated, clean rooms. On outside though, this is more of a motel then hotel.”

Aug 19, 2008 by Angela from Portland, OR
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[6]

• Bathroom was good.
• Old food was found under the bed!

“Decent. Exterior was quite shabby.”

Aug 19, 2008 by Erica from Sacramento, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[5]

• Good sized rooms.
• Unfriendly front desk staff.

“The rooms were okay, the pool was okay, the staff was mediocre. All in all okay but not great and not worth three stars.”

Aug 18, 2008 by Nancy from Berkeley, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Friendliness of front desk staff.
• No table or chairs in room. Too small.

“Had to eat dinner on the bed since no table in room. Room way too small but otherwise comfortable. Room Service didn't answer phone so front desk clerk had to submit our order She was very nice, but it seemed staff should have been available to take room service order.”

Aug 18, 2008 by Liz from Auburn, VQ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The pool was fabulous.
• Food selection at restaurant not great.

“Nice rooms, clean and comfortable. Great pool.”

Aug 17, 2008 by Lawrence from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The weight machine in the exercise room worked.
• The large cherry tree in the center court dropped fruit and it wasn't cleaned up.

“Nice place to stay.”

Aug 17, 2008 by Ron from Rocklin, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Staff was helpful.
• Hotel is quite old and in need of refurbish.

“I can't imagine someone rating this hotel a 3 star. It seems very old and badly needs a complete redo, both inside and outside. The exterior staircases and room entries make it seem more like a motel from the 70's. I wonder if Red Lion has some kind of problem, several of their places are looking a little worn.”

Aug 15, 2008 by Julie from Belfair, WA
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[7]

• Check-in staff (from Springfield, OR) was professional and friendly.
• Smelled like dog diarrhea, outside entrances, felt unsafe.

“This location in no way deserves to be a 3-star hotel. Outside entrances with doors marred by pry-bars did not leave me feeling safe. While the room was beautifully decorated, it could not make up for the dog diarrhea smell. The AC had difficulty keeping the room cook on a 70-degree night, and was very loud. The outside was in disrepair, though the lobby was nice. The business center is nothing more than a machine and printer on a desk in the corner of the lobby. They do have a nice outdoor pool, big spa, decent exercise room. Poolside rooms looked larger. $10 extra for a second bed. How in the world could this be in the same category as Hilton? Not recommended.”

Aug 15, 2008 by Arnett from Providence, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was a beautiful room, spacious and clean. We also liked the microwave and fridge.
• The pool was a little dirty.

“We really like staying in the Red Lion Hotels. They are generally very nice.”

Aug 14, 2008 by Jane from New York, NY
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• Nothing.
• It was creepy, depressing and I felt unsafe.

“I would like to say that I was surprised by the conditions of the Red Lion Inn. This is a cheap, motor lodge not a three start hotel. My room was by the dumpsters, there were teenagers sniffing glue in the parking lot, the front of the window AC literally fell off when I tried to adjust the temperature, the sheets were itchy, the internet was broken and the walls paper-thin, so I could hear everything from the massive quantities of traffic on the highway to the stoned teens in the parking lot. I understand cheap motels exist and I have stayed in some in my life. This case is different. I asked for a three-star hotel. I realize it was my choice to check out after one night, but I simply felt the hotel was undoable (esp. given how unsafe I felt as a single female staying alone in this poorly secured, deserted place). I'm quite thrifty, have never checked out of a hotel before, but the situation was frankly extreme.”

Aug 12, 2008 by Diane from Roseville, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• I think the help had their families swimming in the pool.

“Clean and comfortable.”

Aug 8, 2008 by Stacy from Ventura, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Not a thing.
• Smell of room, not a 3 star! Broken door jam. Didn't feel safe.

“This hotel is way below what you would expect for a 3 star Red Lion. The door jam was broken so the flip lock didn't work. The room smelled old. There were outside corridors. This should have been 1 or 2 stars. And when I asked for two doubles instead of one king the charged me $20 to upgrade. You can't upgrade in this slimy hotel. I am very disappointed in both Red Lion (a name I used to trust).”

Aug 5, 2008 by Roland from Templeton, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Easy access to freeway and reasonably close to UO campus.
• Had trouble with the key cards for the door to our room.

“The beds were very comfortable, but the room and grounds had a bit of a "tired" look and feel to them.”

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Amenities at Red Lion Inn Eugene, Eugene

24 Hour Front Desk 24 hours a day AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable

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