Hilton Eugene and Conference Center

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User Reviews for Hilton Eugene and Conference Center, Eugene

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Feb 4, 2010 by from Veneta,OR
Overall Rating: 10

• Clean, centrally located.
• Bed wasn't real comfortable, paying for parking.

“Located in the downtown area, easy walk to lots of different attracttions. The room was clean and inviting. Great pillows, and lots of them. Staff was very friendly.”

Jan 13, 2010 by Jodi from Tucson,AZ
Overall Rating: 6

• Comfortable beds & pillows.
• Parking fee.

“Hotel was what I expected, but there are other 3 star hotels in the area that do not have a parking fee. I think I should have been told about parking fee before I had to accept where you sent me.”

Jan 4, 2010 by from Portland,OR
Overall Rating: 8

• The soap was highly perfumed and they had no other choice.

“The hotel was full, with a convention of young people. The bar had only one server on New Years Eve and it was not adequate. The hotel did not have a coffee shop.The check in was very crowded and not well organized.”

Jan 1, 2010 by Rob from Shoreline,WA
Overall Rating: 10

• Quick check in, pretty clean & quiet.
• Hair in the tub.

“Great hotel - will possibly stay again.”

Nov 25, 2009 by Tami from Bend,OR
Overall Rating: 9

• Clean, upscale.
• No fridge, micro.

“Great.”

Nov 4, 2009 by Abby from Hillsboro,OR
Overall Rating: 9

• The service was prompt and friendly.
• The parking cost $10/car.

“The hotel view is nice, the rooms are furnished well, and the staff are helpful.”

Oct 15, 2009 by Carol from Seattle,WA
Overall Rating: 10

• The friendliness of the staff and the convenience of parking in the garage.
• The pool and spa were not usable, and looked like they had been neglected for a long time.

“Comfortable, safe, and friendly.”

Oct 15, 2009 by Scott from Wenatchee,WA
Overall Rating: 9

• Large, clean, good amenities.
• Pool was not open when they said it would be.

“I would recommend this hotel to any of my friends or family. We especially wanted an indoor pool and found it under construction.”

Oct 13, 2009 by Jonathan from Monmouth,OR
Overall Rating: 5

• Great location for downtown Eugene.
• Poor customer service.

“The hotel is pleasant but doesn't have anything that makes it stand out. If location is what you are looking for it is great. Customer service is poor.”

Oct 12, 2009 by Sandy from Placerville,CO
Overall Rating: 10

• Great beds!
• Had to go to business center for wireless, downstairs, across lobby, instead of in room, or be charged.

“Everything you'd expect from a Hilton. Great location,close to restaurants,(walking distance) friendly, helpful staff, right next to concert auditorium, underground parking. Very close to university, where we were visiting. Beds were very comfortable!”

Sep 3, 2009 by Chen from Kirkland,WA
Overall Rating: 9

• The convenient location - we can walk to the restaurants.
• The $10 parking fee and the parking garage.

“Overall, it's a good hotel.”

Aug 31, 2009 by Sylvia from Sacramento,CA
Overall Rating: 9

• It was clean, the beds of course are wonderful, and we were in a good location for other eateries.
• The sensor to the door wasn't working, so we had to wait to get into our room. The hotel personnel took too long to let us in our room.

“The room was nice, but the halls were "stuffy" they need to get "fresh" air in the hallways. The hotel does cater to business travelers, and compared to the Hilton Garden Inn we stayed at in El Paso Texas--that was much nicer. I would stay at this hotel again....The 6th Street Grill we dined at made it worth it!!”

Aug 21, 2009 by Phil from Menifee,CA
Overall Rating: 10

• Great location.

“Very convenient and comfortable place to stay close to Downtown Eugene.”

Aug 15, 2009 by Rachel from Avella,PA
Overall Rating: 5

• Charged $10 for WiFi, even though Eugene has free WiFi throughout the city--a ripoff (I used the city's service)

“The room was nice, but rather small and lacking in some nice amenities, such as a refrigerator and/or microwave. Also, see the note about WiFi: In this day and age, it it inexcusable for a hotel to charge for the service. Also, $2 for a bottle of water is outrageous.”

Aug 15, 2009 by Diane from Surrey,Canada
Overall Rating: 10

• Very clean, great buffet breakfast.
• Nothing.

“Excellent hotel, nothing to complain about certainly for the price.”

Aug 9, 2009 by Jeff from Vancouver,WA
Overall Rating: 5

• Flat screen TV.
• $10 to park your car!

“$10 for internet, $10 to park your car.”

Jul 31, 2009 by Jennifer from Port Angeles,WA
Overall Rating: 8

• The balcony, nice pillows, mattress, real glasses and mugs.
• Had to pay for parking.

“Very nice and clean. Lobby and rooms updated and decorated in good taste.”

Jul 31, 2009 by Walt from Surrey,Canada
Overall Rating: 8

• Near Autzen Stadium.
• Paying extra for parking.

“Underground parking lot. Nothing fancy.”

Jul 28, 2009 by Jon Schwartz from Washougal,WA
Overall Rating: 10

• Very Pet friendly.Pool & Hot Tub were very enjoyable.
• Parking was 10.00 per night.

“Staff was very pleasant and helpful.Pet friendly.Room very clean.Location convenient for walking around downtown Eugene.”

Jul 20, 2009 by Jessie from Hillsboro,OR
Overall Rating: 9

• Every extra was overpriced, movie rental, room svc.

“The priceline portion was great, but if you wanted anything extra count on paying triple price. Staff was very courteous, room was clean, food was good but overpriced.”

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Amenities at Hilton Eugene and Conference Center, Eugene

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services Yes

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