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Westcoast Valley River Inn 3-star

1000 Valley River Way, Eugene, OR

The WestCoast Valley River Inn is a full service hotel over looking the Willamette River. The Sweetwaters Restaurant serves breakfast, lunch and dinner and room service is available.[more]

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User Reviews for Westcoast Valley River Inn, Eugene

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.5] • Location:[8.5]
Based on 510 user ratings

Sep 14, 2008 by Louise from Calgary, AB CA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • It was quiet and comfortable.
  • Due to conventions, we had to park our car quite a distance from the building we were staying in which made unloading and loading rather troublesome.

“The hotel room was large and comfortable. Even with several conventions and being full to capacity, it was very quiet and restful.”

Sep 12, 2008 by Jennifer from Vancouver, BC CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Easy to get to and comfortable beds - good restaurant too.
  • Seemed a little run down especially hallways and exteriors.

“I thought this hotel was going to be a little more upscale, but, it was comfortable and the staff was very friendly and welcoming - especially in the restaurant. Food was very good and a nice wine list. The beds were very comfortable and the room was nice.”

Sep 2, 2008 by Sam from New Orleans, LA
Overall Rating: 1 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[2]

  • Balconies (albeit with view of parking lot).
  • Poor security. Our car was broken into. Staff was not helpful.

“The obnoxious location (between a mall and an overpass) proved to be dangerous, too: our car window was smashed on the first night. We spent the next day getting the damage repaired and cataloging our losses. We needed an extra night in town to get all of the stuff taken care of - the hotel was not helpful. They certainly didn't offer us a break on the room - not even an apology for what happened.”

Sep 1, 2008 by Lynne from San Francisco, CA
Overall Rating: 3 Overall user rating
Cleanliness:[1] • Staff:[3] • Location:[4]

  • Nice river view.
  • Not a good location.

“Service was okay upon check in. Very old and looks like it never has been remodeled.”

Aug 29, 2008 by Mel from Herrin, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Good location, very nice breakfast buffet with great river view.
  • Difficult to figure room location from parking lot.

“Very conveniently located. Restaurant had a good breakfast buffet with a lovely patio and view of river. Staff at front desk and restaurant was very friendly.”

Aug 26, 2008 by Mike from Klamath Falls, OR
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] •

  • Located close to up-scale shopping and dining.
  • Bathroom area some what cramped.

“Overall stay was great.”

Aug 21, 2008 by Julie from Eugene, OR
Overall Rating: 10 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • It was in a good location and everyone was very professional.
  • Rooms were older and not deep cleaned and the Jacuzzi was broken.

“I was very happy with the hotel.”

Aug 21, 2008 by Larry from Eugene, OR
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Comfortable bed. Nice deck. Pretty quiet once other rooms went to bed.
  • There were some noisy people in the hallways until 1:00 am.

“It was a great room and location for the price.”

Aug 18, 2008 by Nina from Bend, OR
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Spacious room and quite.
  • No easy access to ice machine- no directions- carpet in need of cleaning.

“For the price, it was well worth it. Restaurant should make room available for hotel customers.”

Aug 14, 2008 by Leslie from Eureka, CA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • The staff was very friendly.
  • The room could have smelled fresher and the pillows were like bricks.

“Nice hotel with a great view from the restaurant. The restaurant could have been more moderately priced for what they served but the food was good. I also felt very secure while traveling and staying alone with my young daughter.”

Aug 14, 2008 by Teresa from Monroe, WA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[5]

  • The staff was great, the room was big and I liked the fact we had a patio. I was given a room with the requests I made. It was on the river.
  • The room smelled old and musty, the restaurant was very pricy, we left without eating.

“It appears to be an older hotel partially upgraded. Our room was in the older section which was fine considering the price. I am assuming that is the reason for the musty, older smell in the room since the hotel is suppose to be a non smoking hotel. The lobby and surrounding grounds were pretty and well maintained. I liked that it was on the river with an exceptional walking/biking path behind it, along the river. The downside was the restaurant, the room may have been good but it was pricy and we didn't stay to eat. We did however have numerous options for other restaurants nearby. All in all it was a good experience.”

Aug 5, 2008 by Mike from Redding, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Older hotel.

“Older hotel and property. Good price considering other local alternatives.”

Aug 3, 2008 by Michele from Orangevale, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Location.
  • Would have preferred fridge and microwave in room - especially with kids.

“The location was good - easy to find. Room was clean. However, the front desk person was not very polite/helpful at time of check-in.”

Jul 30, 2008 by Anne from Brookings, OR
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Good location.
  • Budget travelers get the "budget" rooms as far away as possible.

“The hotel is conveniently located right next to a nice mall and easy to get to.”

Jul 30, 2008 by Michael from Roseville, CA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[8]

  • Good location, with several restaurants within walking and 2 mile radius.
  • Old. The bed sheet is so old, it had holes and rips.

“The fitted sheet had stains on it. The sheet had a 4 inch long rip. All the pillowcases and sheets were very old. The blanket looks like from 70's. The entire hotel needed an update 20 years ago.”

Jul 29, 2008 by Dawn D. from Bend, OR
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The room was very clean and the bed was really very comfortable for a hotel bed.
  • There is nothing that really stands out, the overall was good.

“The hotels location is good with a few restaurants and a mall within walking distance. The room was very clean and the staff was friendly and helpful. I would recommend this hotel to a friend and would stay again.”

Jul 26, 2008 by Bev T. from Springfield, OR
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[7] •

  • The River Trail Walk was beautiful.

“I liked everything but the fact the pool didn't open until 10am, why not 9am? There was also no microwaves in the room.”

Jul 21, 2008 by Mark from Dallas, TX
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Old property but upkeep was very nice and spacious.
  • TV outdated and small compared to size of room.

“Very nice old property hotel, the grounds and public spaces were wonderful, great spacious room with wonderful large balcony. Would definitely stay there again, plus was nice to have a hotel offer complimentary internet access.”

Jul 21, 2008 by Susie from Modesto, CA
Overall Rating: 4 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • The staff was very friendly and helpful.
  • Parking and beds are terrible.

“I needed a handicap room. The first time, I stayed in the room, but had to walk stairs and could not use the bath/shower. The staff person was ready to put me into handicap for my return trip. When I arrived, it had been given to someone else. With parking so far away from the hotel, and the room being far from the entry door, it is not a good place for handicapped.”

Jul 20, 2008 by Bob from Tracyton, WA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very pleasant and quit atmosphere.
  • Congestion on tables/desks with water bottles, ad. stuff and electronic gear.

“Would recommend to other and would definitely will stay there again in the future.”

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