Aspen Hotel Anchorage

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User Reviews for Aspen Hotel Anchorage, Anchorage

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May 11, 2008 by Albert from Lakeside, MT
Overall Rating: 9
Cleanliness:[7] • Staff:[5] • Location:[8]

• Lots of room and nice kitchen facilities.
• Parking was very limited.

“There were a few glitches at check in but once located in our room we were very happy with room and amenities.”

May 4, 2008 by Jim from Mc Grath, AK
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[2]

• We like the convenience of the kitchen/refrigerator. Etc.
• Not enough towels/washcloths in the room.

“The hotel is very noisy, maybe because of the nature of an extended stay facility. People in the halls at all hours of the night. Dogs barking in nearby rooms. Toaster always sets off the smoke alarm. TV remote did not work. Phone buttons were I-nop, could not call out. Wireless internet isnt free, although most other area hotels provide it at no cost. Air conditioning would not cool the room, and the window would not stay open no matter what we tried. The room had a bad smell. Parking is always a problem.”

May 2, 2008 by Mike from Chicken, AK
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Excellent rooms and service.
• The parking was not adequate. Charged extra for WiFi.

“Hotel was great, parking a problem.”

Apr 24, 2008 by Rhonda from Eugene, OR
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[1]

• Kitchen facility.
• The bed was the most uncomfortable of any extended stay I have stayed at.

“This was one of the worst extended stay America hotels I have ever stayed at. The bed was extremely uncomfortable. It sagged in the middle and I woke up with a stiff back and neck each day. There was lukewarm water in the shower each day in the mornings. It was very unpleasant to take a shower because it was not hot. Worst than these two problems was the problem with the parking at the hotel. The hotel has only 15-20 spots for guest parking and they want guests to pay $10 extra a day to park in the Diamond Parking lot across from the hotel. They need to have a lot more parking places for as many rooms as they have. A couple of days in a row the even parked their own hotel van in one of these parking spots so there was even less room for guests to park. (This was because they apparently had to have some work done in their usual parking place in front of the hotel; however they should have parked on the street to open up the space for the guests.) A few blocks away from this hotel is another Extended Stay America Deluxe like this one was supposed to be but it is 100 times better than this one. I cannot understand how two places within a few blocks of each other can be so different. They need to do some major changes to the Extended Stay America Deluxe Downtown location because it does not rate a "Deluxe" rating or even the usual "2 star" rating of any of the other Extended Stay America locations I have stayed at (and I have stayed at a lot of them!)”

Apr 20, 2008 by Dorothy from Palmer, AK
Overall Rating: 6
Staff:[10] • Location:[10]

• Close to downtown, friendly staff, easy to access.
• Hallways and elevator were dirty, had not been vacuumed for sometime it appeared and room dusty.

“Excellent accommodations in heart of Anchorage, bed were a bit used and halls unvacuumed. Room had layer of dust over everything.”

Apr 19, 2008 by Linda from Seward, AK
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Not enough parking space.

“It's not fancy, but clean, and a good place for just an overnight stay. There is not adequate parking, so be prepared to feed a meter or pay for parking in a privately owned parking lot. Not good. Otherwise it is Ok.”

Apr 18, 2008 by Cassie from Juneau, AK
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Location.
• Little to no parking, had to pay for parking across the street.

“Had a pleasant enough stay. However there was very little free parking and ended up paying to park across the street; also, they were putting a new roof on, so I did experience some noise from that in the afternoon. The staff was extremely friendly and helpful!”

Apr 18, 2008 by Chelsea from Valdez, AK
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[5]

• I liked the fact that the clerk at night gave me a pass for parking, as I didn't know that I had to pay for it.
• The Extended Stay hotel's parking lot has only 12-15 spaces for patrons, you have to pay for your parking if not early enough to get a spot.

“The Extended Stay hotel was quit pleasant, other than the fact of the parking, and the elevator sounded like it was going to die every time you rode it. The place was for the most part clean, but the amenities in the rooms were lacking. There was no soap or shampoo, we had to ask twice for towels, and the heater would not shut off! But all in all, it was in my budget, so it worked out fine.”

Apr 14, 2008 by Arvin from Bethel, AK
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location being close to Downtown and meeting locations.
• Not enough parking space and having to park in the streets.

“This is a nice and comfortable hotel located in the heart of Anchorage and is very close to shopping, meeting locations, and business offices.”

Apr 14, 2008 by Fletch from Homer, AK
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Kitchenette.
• Noisy.

“Convenient to Downtown. Decent size rooms w/kitchenettes. Coffee bar with bagels (not breakfast). Good fast wireless for $5/month. Thin walls, marginal hot water, no Comedy Central!”

Apr 9, 2008 by Julie from Homer, AK
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[5]

• The room was nicely furnished.
• Parking was very limited.

“The hotel is conveniently located in the Downtown area, though not particularly close to shopping or restaurants (within walking distance). The swimming pool and spa area was clean. Our room was comfortable and equipped with a cook top range, apartment sized refrigerator (not under the counter), microwave, coffee pot (4-cup size found in many hotels these days. No filters though so had to use the coffee packs provided by hotel), cooking utensils, etc. The only real down side of the facility was the parking. There were only 26-30 spaces on premises and once they were filled, you either parked on the street or at a lot across the street ($10/day).”

Apr 9, 2008 by Lynda from Kasilof, AK
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenience, kitchenette, clean.
• The bed was very uncomfortable. It also smelled of cigarettes.

“We had stayed at this hotel before with pleasant results. This time however, the room was a smoking room and smelled terrible. The bed was broke and uncomfortable. the heat was poorly regulated. we had it off and still had to have our window open (it is the beginning of April in Alaska!) it was so hot in the room.”

Mar 31, 2008 by Mary from Sterling, AK
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[3]

• No housekeeping service during our stay.

“Facilities clean; staff average; poor housekeeping.”

Mar 31, 2008 by Lynda from Kasilof, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Kitchenette, nice shower, fairly quiet, convenient location.
• Unregulated heater. We turned off the heater, but it kept coming back on the room got very hot.

“However, my husband and I were pleasantly surprised. The staff was friendly, the room was clean, there was even a kitchenette. The best part was we did not incur the additional charge for parking.”

Mar 27, 2008 by Gene from New Stuyahok, AK
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Prompt in responding.
• Very limited parking.

“Nice room, nice location, poor parking availability.”

Mar 22, 2008 by Beth from Seward, AK
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, good amenities, good sized room.
• Front desk at check in didn't know breakfast hours or check out time. Needs more info.

“Nice hotel, convenient to Downtown Anchorage - across from the courthouse and museum. Pool. Large room with kitchen amenities - would be great for traveling with kids.”

Mar 18, 2008 by Amber from Soldotna, AK
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Very nice kitchen in room.
• Room air freshener way too strong  headache.

“The hotel was very nice. The room felt a bit small with two preschoolers and infant, but we were impressed with the newly remodeled kitchen in the room. The hotel had a pool and spa, which we did not have time to utilize. We did, however, make use of the DVD player in the room, which was very nice. I have often wished hotels provided those. The hotel provided a very limited continental breakfast, which I was not even aware of prior to our stay, so that was a little bonus. Our only complaint would be the intensity of an air freshener in our room which we could not locate and gave us headaches.”

Mar 12, 2008 by Greg from Bethel, AK
Overall Rating: 4
Cleanliness:[7] • Staff:[10] • Location:[3]

• The front desk person was extremely helpful.
• We left after trying 2 different rooms, as in both cases, the door was propped open.

“The front desk person was very helpful and disappointed that we left without spending the night there. After checking in, we went up to our room on the 3rd floor, and it had been left propped open. I called the front desk, and they agreed to give us another room if it would help us feel safer. When we got to that room, on the 2nd floor, it also was propped open. Front desk said the maid service probably forgot to close those doors. Several other guests were in and out of the hotel, and we felt like several could very well be going in and out of those open rooms. The hotel is in an unsafe feeling area of downtown to begin with, so we opted for going to a different hotel. Fortunately, the hotel workers were very comfortable and easy to work with, and even let me back into the rooms after we left to check for my missing backpack which I later found in the very 1st room we checked in to. This could be a comfortable hotel, however, but I guess I would not recommend it for a young family.”

Mar 5, 2008 by Pat from Lincon, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[9]

• Centrally located in Anchorage. Great for Iditarod Race activities.
• No housekeeping. Had to get own towels, empty trash, etc. Minimal continental breakfast.

“My adult daughter and I were in Anchorage attending the Iditarod Race. Staff was knowledgeable, but didn't appear to like their jobs. No smiles. No housekeeping provided. We had to go to front desk for shampoo, clean towels, and to empty our own trash. Kitchen was complete. Room clean. For the economy traveler you get your money's worth, but definitely no frills. We were disappointed in the minimal continental breakfast: coffee or tea, beagles, oranges or apples. No cereal, juice, milk, hot chocolate, etc.”

Feb 25, 2008 by Sonja from Homer, AK
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[4]

• Big room with kitchen.
• Not enough parking.

“This hotel was quite adequate and it was nice having kitchen facilities. The business center was small with only one computer. The morning coffee bar just had bagels, coffee and apples and oranges. Room was clean and large. Pool, small hot tub. Very little parking.”

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Amenities at Aspen Hotel Anchorage, Anchorage

AM/FM Alarm Clock Coffee Maker in Room Fitness Center or Spa Free Parking Handicapped Rooms/Facilities

No Smoking Rooms/Facilities Pets Allowed Pool Television with Cable