Resortquest Waikiki Sunset

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User Reviews for Resortquest Waikiki Sunset, Oahu

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May 16, 2008 by Lyudmila from Federal Way, VQ
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[6]

• Staff was very friendly. Nice flower arrangements in the lobby. Liked the balcony.
• The hotel itself needs some renovation, like new kitchen cabinets, etc.

“Overall, I enjoyed my stay at Waikiki Sunset. I liked the view that I had from my corner bedroom. The staff was very nice and friendly. I'm still not sure if they were changing the bed sheets everyday, it looked like they did? Also, I liked that they clean the rooms every day and changed our towels.”

Nov 16, 2007 by Kristie from Lincoln, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff was extremely accommodating and the location was walking distance to beach.
• The first room I received smelled like urine, hotel staff willingly upgraded me to another room with an ocean view.

“For the money, you definitely could not beat this hotel. I received an upgrade from a single room to a double room initially, and then was further upgraded when I stated the room smelled bad. The new room had a great view, but could use some updating. The bathroom floor had some cracks and the elevators were hard to catch at times. The staff was excellent!”

Sep 9, 2007 by Reba from Prosser
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• We left!
• We paid money to stay and ended up paying more to stay somewhere else.

“This was the worst experience of my life! I hated the stay and had to find somewhere else - after spending the money to stay there we ended up staying at another hotel close by. The room was horrific - bad mold. We never took off our shoes - and bought our own bedding. Horrid! Don't ever stay here - go else where.”

May 22, 2007 by Lee from Waianae, HI
Overall Rating: 3
Cleanliness:[2] • Staff:[1] • Location:[5]

• Customer service was very poor.
• Front desk service.

“Front desk had poor customer service skill. There were dirty towels in the room. Brown marks on towels does not make a good impression”

Amenities at Resortquest Waikiki Sunset, Oahu

24 Hour Front Desk AM/FM Alarm Clock Coffee Maker in Room Concierge Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Safe Deposit Box Shops/Commercial Services Television with Cable Tennis

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