New Otani Kaimana Beach Hotel

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Feb 24, 2009 by Beverly from Harvey, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location, quiet and peaceful at night, live music very soothing.
• Rooms are too small and not comfortable.

“I spent five nights at the New Otani and only complaint is the size of the room. The moderate room is so small. There was not enough room to store luggage (we only had two standard pieces). Hardly any room to walk between the twin beds. The water was not hot, had to complain. No place to use ironing board (no a standard board, not enough room to have one). This room is barely adequate for one small person. The staff was friendly, the food okay, the convenience store was overly expensive for even the smallest items. Found much better prices at the ABC stores about 3 blocks away.”

Jan 3, 2007 by Nike from W Hempstead, NY
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.

“Hotel rooms were clean, but small. If I knew what I was getting, I wouldn't have booked at all. No 'bait and switch' please. In this hotel there are like 6 different types of room and prices and you should specifically say that you will be staying in the annex, away from the beach and not in the main hotel. Please do not contact me. You need to work on quality otherwise nobody will use you. Good luck in business. You will need it.”

1 of 1 people found this review helpful.

Dec 17, 2006 by Kevin from Dana Point, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They upgraded my room to a one-bedroom suite.
• No free refills on iced tea at the hotel bar.

“The new otani kaimana beach hotel in Honolulu sits in the lap of luxury on the fine white sands of Waikiki, perched directly beneath the majesty of diamond head. As a guest of the hotel, you are treated to both world class services by the friendly staff and to world class sunsets from the beautiful outdoor restaurant. Don't miss the poi pancakes with coconut syrup. I suspect this is a longstanding favorite of island locals.”

Sep 20, 2006 by Anne from Moraga, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location, lobby bar.
• Rooms were very small and furnishings were lacking.

“Impressed by the price until I saw the size of the room. Literally smaller than any New York City hotel I have EVER stayed in. Ridiculous for the price. Plus the furnishings in the room left much to be desired. The "King" bed was two twin beds pushed together with a bump in the middle. There is nothing "New" about the "New Otani" hotel.”

1 of 1 people found this review helpful.

Aug 9, 2006 by Heidi from Kailua Kona, HI
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• I liked the view of Diamond Head and Kapiolani Park was beautiful. The location was great and away from the middle of Waikiki.
• Beds too soft. Only valet parking payable at front desk but we still felt we had to tip the valets.

“Overall my stay at the New Otani Kaimana Beach Hotel was very peaceful, relaxing and pleasant. Great Japanese food restaurant is on premises.”

Apr 3, 2006 by Brandon from Pearl City, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff were really friendly and nice.

“The total review of this hotel was a 10 or five stars.”

Amenities at New Otani Kaimana Beach Hotel, Oahu

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Beach Concierge Fitness Center or Spa Hairdryers Available

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Restaurant Room Service Shops/Commercial Services Television with Cable