Aqua Bamboo Hotel

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Mar 31, 2008 by N from Winnipeg, MB CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Complimentary coffee in the lobby, continental breakfast, friendliness of staff.
• Problem with toilet, had to have it looked at 3 times, hallways were under renovations and not appealing at all.

“Staff was very friendly, complimentary coffee was a plus, continental breakfast was a nice convenient start to the day when you're heading out. Location was fabulous. Very short walk to the beach, but away from the business of the beach. Also very close to restaurants, shops, and the International Marketplace. Lobby was very nice and comfortable. Pool area was very nice. Rooms are ok. Under renovations, so will be a lot nicer once they are complete.”

Mar 28, 2008 by Joe from El Segundo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Super friendly staff. Automatically upgraded our room cause of construction.
• Parking.

“Good and comparable to hotels in Waikiki.”

Feb 20, 2008 by Elly from Renton, WA
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[7]

• Liked the location very much.
• 2nd floor facing the street very noisy due to heavy traffic. Perhaps more floors for smoking not just 2nd floor facing the pool side.

“Loved the location. Staff very friendly and helpful. We stayed on the second floor in a smoking room facing the street. It was very noisy. Would suggest to maybe spray smoking rooms with some airfreshner - did have a lingering of cigarette smoke. We bought our own spray - did help some. I know - smokers are "terrible" people! Otherwise, no complaints.”

Feb 20, 2008 by Robbo from Atlanta, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[8]

• Location.
• Glass shower door fell into the tub.

“For the money it cannot be beat. My room was huge by Honolulu standards. The hotel is clean and comfortable. One block from the beach. Free continental breakfast. Coffee, juice, a piece of fruit and a pastries is all I need in the morning. I would stay here again.”

Feb 14, 2008 by Jeremy from Torrance, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The pool was great.
• The room smelled of smoke.

“Hotel was good overall but the room stunk of smoke too much.”

Feb 13, 2008 by Anthony from Aurora, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The view and openness of the room was nice.
• The continental breakfast was very plain, and not at all continental.

“This hotel was very nice if you are with your spouse or just as a business traveler. The hotel staff was very friendly efficient and knowledgeable of the area.”

Feb 13, 2008 by Ruthann from Anchorage, AK
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The pool area and breakfast.
• Cracked grout in shower.

“Very fun, very spacious, good value.”

Dec 14, 2007 by Stanley from Ottawa, ON CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Centrally located. Nice TV.
• Small rooms.

“The staff was friendly. The rooms were clean and had the min. Required. The location of the hotel made up for some of the short comings of the hotel.”

Dec 12, 2007 by Charles from Honolulu, HI

Cleanliness:[2] • Staff:[1] • Location:[7]

• Good location.
• Night manager not responsive to complaint.

“The room was ok, nothing exciting, nothing bad. I did find a 2 inch cockroach under the head board on my last day. I also complained of someone smoking pot in the lanai next to me which I could see and I showed to a maintenance staff member, and the smell entering my room. The hotel staff including the night manager was afraid to confront the guest in any manner.”

Nov 8, 2007 by Karen from Palo Alto, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The massage therapist ping from shanghai was incredible!
• No room service.

“Very nice, but the bathroom and kitchen area of my room need a makeover. I saw their new plans for room remodels and it will be beautiful. Incredibly nice staff. Excellent massage therapist, but the spa is a bit tiny. The pool is small but has a very nice atmosphere. Well done.”

Nov 2, 2007 by Adriana from Scottsdale, AZ
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[5]

• The people.
• The location it was too hidden.

“The hotel looks a lot better than what it was before.”

Oct 23, 2007 by almurray from salem, oregon
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[6]

• Close to Waikiki beach.
• Noisy (street noise) and old.

“[Posted October 23, 2007] the aqua bamboo is on a very busy and noisy street. It is nice, overall, and you can get discounts to about $75 per night. Just search on line. We are staying in a privately owned condo in the hotel and would not recommend this to anyone. The carpet is stained and smelly, the ac leaks all over the lanai, and the bathroom sink is plugged up. The owner doesn't take a lot of care with cleaning, and the refrigerator was not working when we got in for our month long stay. We are paying $1,875 for the month. Linda le did drop off a new dorm style refrigerator within three days of us letting her know that the built in one wasn't working, but she had to have known that it was not operational before we started our month stay. The location of the hotel is only a block from the beach (and to the duke web cam that you can find on the internet.) The bus runs right up the street and there is a lot to do within walking distance. Besides being somewhat old, the hotel is in good condition and if you stay up in the higher floors, I imagine the road noise is not so bad. They have one hour free happy hour on Thursdays that is not so bad! And, the staff seems friendly. The hotel seems to be full on Fridays and Saturdays, but has open rooms during the week. There is high speed, wired internet and basic cable. Oh, and they have a ground level pool and small hot tub (only big enough for one couple at a time.”

Oct 11, 2007 by Renee from Hope Mills, NC
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Friendliness of staff and efficiency.
• Roaches.

“Comfortable to stay at and in central Waikiki, close to shopping and the beach.”

Jun 28, 2007 by kathy from Ponchatoula, La.
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location, great view, beautiful patio, and pleasant staff.
• Can't think of anything I would change.

“We were near the beach, great view from our balcony, room was small but we weren't there most of the time, pretty patio and pool area, coffee 24/7, fruit, bagels, muffins and juice for breakfast, helpful staff, security. Our stay here could not have been any better, we would go again and will recommend this hotel to our friends.”

Feb 7, 2007 by Katherine from Stanford, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was extremely courteous and friendly, and they made by stay wonderful.
• Nothing. Loved every part of my stay.

“My experience in this hotel was wonderful, and I would highly recommend it to anyone traveling to Honolulu. I've traveled extensively, and the staff at this hotel was the most courteous I¿ve ever come across. I will definitely return to this hotel for business and pleasure.”

Jan 8, 2007 by Michelle from Maui
Overall Rating: 2
Cleanliness:[2] • Staff:[10] • Location:[8]

• Courteous Staff. Refunded entire payment without question.
• Oh my goodness. Everything else.

“I booked this hotel by calling it directly. We were on Oahu for a family emergency. I did not have internet access but recalled reading on the aqua website last year that it was newly renovated and had seen pictures of a pretty, modern smooth black furniture room with orchids around. I suppose the stained mattresses in the parking garage next to the elevator should have been a clue. The elevator itself was funky. Chipped marble, dented stainless steel. When we entered the lobby, I thought maybe it'd be ok. The lady at the desk was wonderful. She was very nice. We went up to the room and just sort of stopped. It was so dark and dingy. The pictures on-line are completely misleading. It's not modern at all. The plaster is falling off the walls and ceilings. The beds were so old they sagged and squeaked when we set our bags on them. (not wanting to touch the floor) I was so tired and hungry. I thought maybe I was being unreasonable. We walked down the street to Denny¿s and ate dinner. We went back to the hotel 30 mines later. It was worse than I remembered. The lady at the front desk refunded our money very apologetically and didn't even ask why. It's like she's used to being in that situation. We went to the aqua palms hotel where we had stayed before and were very, very happy. .”

2 of 2 people found this review helpful.