Ohana East [Oahu, HI]- Hotel Reviews - MyTravelGuide.com


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Ohana East

150 Kaiulani Avenue, Honolulu, HI

This is a 445-room first class hotel that is only a short stroll to Waikiki Beach. The hotel features 3 restaurants, pool, whirlpool spa, meeting rooms, fitness room and business center.[more]

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User Reviews for Ohana East, Oahu

Average User Rating: 7.5
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5]
Based on 120 user ratings

Sep 4, 2008 by Susy from Council Bluffs, IA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[6]

  • It was fairly inexpensive for a Waikiki hotel.
  • The amenities were not great, bathroom was too small to turn around in.

“Hotel was adequate, except bathroom. Amenities were few, pool was a pain to get to and from. Room did have a lovely chaise for extra seating and housekeeping staff was quite attentive, going out of the way to respond to special requests, and assistance. Nice location as far as going to beach, etc.”

Jun 2, 2008 by Jina from Red Bluff, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Great location to the beach, shopping, and many restaurants.
  • It said it had a cafe but it was closed.

“Great hotel for the price. The staff was very helpful. My room had a great view of the city as well as the ocean. The location was great.”

May 9, 2008 by Stewart from Alameda, CA
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Conveniently located to Waikiki Beach, restaurants, shopping, buses and freeway.
  • Poor mattress quality. I could feel the springs & had a nasty lower back and arm ache after sleeping four nights on that mattress.

“I like the Ohana East at 150 Kaiulani Avenue in Honolulu for its location. I would rate the hotel higher, but the mattress is very uncomfortable. I could feel the springs and I ended up with a nasty back ache after four nights, (I am still suffering now and I have been home now for three days). If you have ever stayed at Doubletree Hotel, Hyatt, or Marriott, you know what a comfortable mattress is. Ohana East should upgrade their beds or, at the very least, invest in a quality mattress cover. I was a little disappointed with the business center which only consists of two computers with a shared printer, I almost lost an important letter I had been writing because I couldn't print it out and I was on hold with tech support for over 45 minutes and still no one picked up the phone, so I gave up. Luckily I was able to print out my letter after opening and closing the paper drawer (don't ask me how that fixed the problem, but it did). The hotel does not have anyone on hand to service the needs of the business center. However, the desk staff is friendly and helpful with directions etc. The restaurant attached to the hotel is called Keonis and is Hawaiian romantic & quite nice. Good selection of food. but the service is very slow. The food is very minimal portions. If you want cereal better buy two boxes as one box is very tiny. I discovered the Food land across the street and found it a better deal to purchase groceries and put them in the room refrigerator. The room does have a safe too which is convenience when you want to go swimming. I may stay at the Ohana East again, but I would definitely request an upgraded mattress if they have one. Maybe some rooms are equipped. I hope so. Hope this review helps you with your decision to stay here or not.”

Apr 17, 2008 by Jenna from Waipahu, HI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • The front desk ladies were really friendly and accommodating!
  • The bed was a bit hard.

“Recent renovations improved the quality of the hotel!”

Mar 22, 2008 by Adriana from Los Angeles, CA
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Nice staff.
  • Not a three-star, showers too small.

“A typical 2.5-star hotel, no frills.”

Feb 26, 2008 by Jean from Sorrento, BC CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Good location to beach, dining areas and tourist attractions.
  • Rugs could stand updating plaster cracked on wall in room.

“Good location and met our expectations for a 3 star hotel. Staff were very friendly and accommodating and I would recommend this hotel in the future.”

Feb 19, 2008 by Don from Sonoma, CA
Overall Rating: 4 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Good location, friendly staff.
  • Very noisy, hookers working in front of the hotel need to be addressed.

“If you need a place to stay for a couple of nights this is the place. If you need a hotel for a vacation to rest and relax this is NOT the place.”

Feb 18, 2008 by Joyce from Langley, BC CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Front desk staff was awesome.
  • Cost of parking.

“We were impressed especially with the helpfulness of the front desk staff. They went over and above in trying to make us comfortable and welcome.”

Feb 18, 2008 by Ken from Arlington, VA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Access to Waikiki was terrific; free internet.
  • Access to downtown office area during rush hour was challenging due to traffic.

“This hotel was equivalent to any Holiday Inn or other moderately priced business class hotel. The staff were helpful. The location is convenient for Waikiki. The Ohana chain is locally owned and well respected in Hawaii.”

Feb 11, 2008 by Sarah from Houston, TX
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[10]

  • Location! right across the street from Waikiki public beach and next to great shopping, kitchenette room a good value.
  • Could have been cleaner and have updated furnishing.

“Overall I was pleasantly surprised with the quality. Could stand to have update furnishings but, but still well equipped. Great location across from Waikiki beach access, upscale shopping and several beachfront restaurants. Bathroom a little small. Nice to have a kitchenette.”

Jan 25, 2008 by Rayna from Flower Mound, TX
Overall Rating: 7 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[9]

  • The location was great, right in the heart of Waikiki beach and great shopping.
  • The elevators did not work well and room was not cleaned up daily.

“Comfortable hotel with a great location. If you are a leisure traveler with a family this hotel will accommodate you nicely. The rooms are spacious and most have in room fridges. We were able to upgrade to a larger room for a nominal fee. Daily maid service was less then average. We found sand in our bed several nights in a row and the counters and showers were not wiped down daily.”

Jan 23, 2008 by Abe from Buckeye, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Fantastic Location! Close to all that Waikiki has to offer!
  • The clientele of this hotel tend to be young and loud.

“The Ohana East Hotel is in a great location right in the action on Kuhio in Waikiki. It's about a block from Kalakahua and the International Marketplace and about 2 blocks from the beach. The hotel is clean, the staff is friendly, but there tends to be a bunch of kids who seem to be spring breakers all over the hotel. We requested a room change due to noise and the staff accommodated our request expeditiously. Overall good stay!”

Dec 18, 2007 by Lori from Lodi, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Nice location, nicer than expected room.
  • Shower was completely clogged, check in staff was rude.

“It was a nicer hotel than I expected, clean and nice accommodations. Good location with convenient food and shopping near by. Bed was very hard, shower was clogged and check in clerk was rude, but overall experience was good.”

Dec 10, 2007 by Alex from Oakland, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Very close to the beach and everything.
  • Overnight parking was a rip off. $18.

“We loved our time there! I'll definitely be going back!”

Dec 5, 2007 by Rainee from Kapolei, HI
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[2] • Location:[5]

  • Centrally located in town with plenty of convenient parking. The maintenance man who came to help us hook up to the internet - very friendly efficient.
  • Tiny little bathrooms with just two towels, noisy all night, not soundproof, uncomfortable beds & pillows. Not helpful staff.

“From the moment we drove up to the front the bellman ignored us and just polished his cart while chatting with a co worker or friend. The room is small with a tiny little bathroom with a tiny shower we could hardly move in. The towels were small and only two. The screaming crying babies next door with the arguing man went on for hours even when we called the front desk to complain. Just to get decent nights sleep and be more comfortable.”

Nov 26, 2007 by Stan from Agoura Hills, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The location was great, the staff was helpful.
  • The bathroom was very small it was hard to use by 2 people.

“There was a great location and very clean. The staff was great and it was just what we needed. The Bathroom was small for a 3-star that's why I would give it 2.5. Over all a good place to Stay near the beach.”

Nov 13, 2007 by Jason from Carmicheal, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was very helpful.
  • No ice machine on every floor.

“The hotel was what I expected in Waikiki. It was a little on the older side, but it was ok given the age of the hotel. The location was excellent, the staff was very helpful. The shower at this hotel is very small, and there are no ice machines on every floor, you have to come down to the lobby. There really isnt a view from the room as well, but I wasnt expecting one for the price. Had a very good experience at this hotel though.”

Oct 12, 2007 by Daisy from Oakland, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Hotel was clean, but out-dated.
  • I would not consider this a 3 star hotel.

“The hotel staff was friendly and the room was clean. And we had ants. The pillows were too high and my husband and I were unable to sleep well. Also the rooms are not soundproof. However, I feel that I cannot complain too much, the price was right.”

Oct 1, 2007 by Bar from Kansas City, MO
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Great access to public transportation and a very clean & handy garage.
  • The sink, stool and tiny shower were crammed in one tiny room.

“When I called to ask for 3 rooms on the same floor the staff was initially cool and would not make any "promises." When we got their and met them they did warm up and we eventually got our request. Unless you really don't mind a small room with one bed, don't bother with the kitchenette rooms. By going to a standard room, all you sacrifice is the microwave. The beds and sheets were very nice. The floors were clean. Having a fridge was very nice. The pool is nice but in the shade of the hotel on 4 sides, so not fun for lying out. The restaurant on the sidewalk level is great for breakfast. We didn't get to try another meal there. There is a great grocery store (the pantry) and bakery closes by. Try the freshly made cream puffs at the pantry! Wow! Be aware that traffic in Waikiki is extremely heavy at all times. Getting in and out of there by car takes time and patience. Street signs could be a lot better too. We ran to Costco the 1st day and bought a GPS unit!”

Sep 10, 2007 by Bill from Victoria, BC CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location and quality of room.

“Excellent location, friendly staff, recently renovated spacious room. Lots of activities nearby. Close to beach.”

Amenities at Ohana East, Oahu

  • 120 AC
  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Air Conditioned
  • Babysitting/Child Services
  • Balcony
  • Bar/Lounge
  • Barber Shop
  • Barber/Beauty Shop
  • Beach
  • Boutiques
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Conference Facilities
  • Disco
  • Elevators
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • In Room Movies
  • International Direct Dial
  • Iron
  • Kitchenette
  • Lounge
  • Maid Service
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Poolside Snackbar
  • Radio
  • Refrigerator
  • Restaurant
  • Room Service
  • Safe
  • Scuba Diving
  • Security
  • Smoke Detectors
  • Sprinklers In Rooms
  • TV
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tour Desk
  • Wake-up Service
  • Wind Surfing
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