Hyatt Regency Waikiki

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User Reviews for Hyatt Regency Waikiki, Oahu

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Apr 25, 2008 by Jill from Covington, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• The view was great, rooms were clean.
• Too many shops below, hard to find the lobby.

“We loved the room and the view. The lobby was located on the 2nd floor though making it difficult to find. The valet was so busy they couldn't tell us how to find the lobby and it wasn't well marked. I would stay here again though. Right on Waikiki beach.”

Apr 25, 2008 by Salina from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Gym was amazing.

“The hotel was beautiful, concierge was very helpful for suggestions where to eat, and location was perfect.”

Apr 24, 2008 by Henry from Bellevue, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location.
• Car rentals and pricing directly from the hotel.

“Great location. Hotel has many amenities for convenience. Would recommend to friends.”

Apr 23, 2008 by Geraldine from Lindenhurst, NY
Overall Rating: 2
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location was nice.
• The horrible room directly behind the elevators.

“The hotel was clean and had a nice location. However, we were given a horrible room behind the elevators that made loud noises as it went up and down all day and night. When we complained we were told that is the best they can do in our category and wouldn't move us. Luckily, we didn't spend much time in the room, if we had, it prob. would have ruined the trip.”

Apr 22, 2008 by Ricky from Spanish Fork, UT
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Location, clean.
• Parking is very expensive.

“Great hotel, we had a great experience.”

Apr 22, 2008 by David from Vancouver, BC CA
Overall Rating: 2
Cleanliness:[8] • Staff:[2] • Location:[9]

• The location was good.
• Very loud in the room from the elevator, next door and halls.

“The hotel was well placed, across the street from Waikiki Beach. Unfortunately we didn't get a wink of sleep due to the extremely loud elevator on the adjoining wall of our room. The staff were not willing to move us and not helpful at all in that manner. It was louder than any other elevator suite I have stayed in in the past. The pool and amenities were incredibly small and far away from any suites. The parking lot was a hazard to any cars parking there. There was literally 6" between the cars parking there. On multiple occasions we had to get in via the passenger side. Get insurance on your car if you intend to park here.”

Apr 21, 2008 by Dick from Saratoga Springs, UT
Overall Rating: 5
Cleanliness:[8] • Staff:[1] • Location:[6]

• Flat screen TVs, new furniture/carpet.
• Parking, staff, bathrooms.

“The room I had was recently renovated and very nice, but the bathroom was about the size of a small closet and had not been renovated. Parking was $25 (normal for this area) but was across the street in a horrible little garage.”

Apr 17, 2008 by Angelica from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Classy entrance, right across from Waikiki Beach, gave complimentary towels and chairs for the beach, awesome staff, awesome location.
• It's design with two towers is a little crazy and the entry to elevators were a little cryptic.

“We could not have asked for a better hotel at Waikiki. The Hyatt is truly in the center of the action right across the street from the Waikiki Beach with all the surf action. Great for families that want their kids to learn how to surf and feel that they are really in Hawaii. The Hyatt has an amazing classiness about it. Many very wealthy travelers from Japan and very many very expensive exclusive stores that are to die for.”

Apr 13, 2008 by Kathleen from Redondo Beach, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location. Very friendly staff.
• One day they closed the pool at noon for a party to be held at 7pm. They did not offer a reciprocal hotel to use their pool. Kids were not happy.

“Location was great, right across from the beach and near all the restaurants and shops. Convenient to "The Bus" stops. Takes a while to get places but it's cheap and bus drivers are helpful. Easy to take Roberts Hawaii shuttle bus to and from the airport to the hotels - Road trip ticket $15. Hotel had small refrigerator that was empty so you can buy drinks and milk for cereal at the food pantry. Bring paper bowls, plastic spoons and zip lock bags. ABC stores also have some food and drinks - get the cut up pineapple for snack. Awesome. Buy your pineapple at Costco when you return for $2.99 each versus 3 for $25 at the airport in Hawaii. The beach is great for all ages. There are areas with man made reefs that block some of the waves which is great for kids. Bring your boogie boards and masks - hotel pool will give you beach towels and chairs for the beach. Pool was nothing special but the kids were happy. Easy to get lounge chairs by the pool at 9:30 am versus our experience in Mauai where people saved lounge chairs at 6:30 am. Overall, great trip.”

Apr 9, 2008 by Dan from Shoreline, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Large room, great public spaces, excellent location.
• Very dated room design.

“Excellent location on Waikiki, close to extensive shopping and very comfortable furnishings.”

Apr 4, 2008 by Phillip from Weirton, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Parking was $25 per night and heard elevators all night.

“I liked this hotel. The only thing was parking was a little misleading at $25/per night and we heard the elevator go all night long. Other than this the free chairs and towels were great and overall I loved my stay.”

Apr 1, 2008 by Chris from Destin, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was always friendly and helpful.
• The room quality was well below resort quality. Noisy, air conditioner would not cool room less than 77 degrees, cheap towels.

“Prime location, note that it is not on the beach. The room was on the tired side, air conditioner did not work well. Towels were of a 2 star quality. Parking is $25 per day, $29 per day valet!”

Mar 28, 2008 by Tim from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very Spacious Rooms and offer to upgrade to ocean view for $50.
• Across the road from beach, road noise.

“Very spacious deluxe rooms. Offer to upgrade to ocean view for $50. Internet was T-Mobile and so free if you have an account or $9.99. Internet was fast and available everywhere. I did not like the road noise even from the 31st floor, and it seemed less that I was in Waikiki. Pool area very, very weak for a resort. That all being said, the beach across the street is best in area for both family and learning to surf. And, it is very central in Waikiki area.”

Mar 27, 2008 by Peter from Tallahassee, FL
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[7]

• Okay location, across the street from the beach. Nice pool area (though the pool itself is tiny).
• Bare, utilitarian rooms most suitable for a roadside motel than an upscale hotel in a resort area.

“Tower hotel across from the beach, feels like a cross between a law office and an upscale mall. Good service. Far from romantic. Bare, utilitarian rooms most suitable for a roadside motel than an upscale hotel in a resort area.”

Mar 21, 2008 by Mark from Fairfield, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good location, clean rooms and good services on site, e.g. spa.
• Lobby is a maze and confusing to get to room elevators.

“If you want to be in the center of Waikiki action and across the street from the beach, you can't pick a better spot. Than the Hyatt to lay your head at night. But be prepared for a high-rise hotel that's basically built on top of a shopping mall. There are scores of shops on the first three levels, and you have to navigate your way through a maze to reach the room elevators. Other than the constant need to get your bearings, the hotel has everything you need when you're not enjoying the incredible variety of Waikiki shopping and dining options. Rooms were recently renovated in a low-key style and rather non-descript decor. Beds are plush but bathrooms are cramped and still somewhat dated. Spa is top notch, and restaurants are good but not great, particularly given the high tariffs charged. Pool is intimate (read: small) but comfy chaises and attentive service compensate--and don't forget the beach is right across the street. If you want big, sprawling and convenient, this hotel is highly recommended.”

Mar 19, 2008 by Alfred from Sierra Madre, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location, shopping, pool, Terrace Café.
• Full size beds too small for 2 persons.

“The Terrace Cafe at this resort is very affordable and over-looks the beach. The breakfast selection is excellent. I highly recommend the Terrace Cafe. The resort offers free chairs and towels for the beach. See the pool-side attendant for daily availability of chairs.”

Mar 17, 2008 by Linda from Oak Lawn, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very accommodating, Nice size rooms.
• Not directly on the water. Pool to small.

“Overall, the hotel was very nice however, for the money I feel it should be directly on the water. Hotel was very clean, staff extremely friendly, restaurants excellent.”

Mar 11, 2008 by Nami from Collegeville, PA
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

• Nice facility, nice location.
• Sometimes staff was not efficient.

“Hotel was great; the room was located just next to the elevator (maybe because of the low price?)Noise from the elevator could disturb people in the room, I thought.”

Mar 10, 2008 by Ed from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Right across from Waikiki Beach's main area.
• The bathrooms were a bit dark.

“This hotel probably has one of the best locations in Waikiki Beach.”

Feb 26, 2008 by Lorraine from Toledo, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Openness of public areas, great breakfast buffet, location, very friendly and helpful staff.
• Was difficult to find and enter. Valet parked first day of stay, never took the car out until we left, but was charged $29 parking fee per day.

“Great public areas, very attractive open layout, great breakfast buffet, friendly and helpful staff, incredible location, wonderful room, great shops, felt very pampered, loved bathroom amenities.”

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Amenities at Hyatt Regency Waikiki, Oahu

AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Beach Coffee Maker in Room Concierge Fitness Center or Spa Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable