Royal Garden at Waikiki

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User Reviews for Royal Garden at Waikiki, Oahu

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Sep 11, 2008 by Leerich from Las Vegas, NV
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Absolutely nothing!
• Everything!

“If you don't mind staying at a hotel which charges you more for parking than the rental car company charges for daily fees, then stay here. If you don't mind waking up at 5:45 am, every morning to the sound of construction workers hammering steel and pouring concrete fifty feet away from your window, then stay here. If you don't want any privacy while using the toilet then stay here. If you don't mind paying $1.50 for every packet of coffee you use then stay here.”

Sep 1, 2008 by Richard from Lafayette, IN
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[7]

• No internet, not enough outlets in the room.

“For the price, the Royal Garden hotel is a fair value in this part of Waikiki, however, the hotel shows it's age and greatly needs to be renovated. Don't stay here unless you would be satisfied with a 2.5 star (or less) quality level. This hotel is good for the budget traveler who only needs a place to stay that's conveniently located near downtown Waikiki.”

Aug 29, 2008 by Victor F. from Silver Spring, MD
Overall Rating: 3
Cleanliness:[4] • Staff:[8] • Location:[3]

• Inexpensive.
• Old, dirty, and not a desirable location.

“We have stayed in this hotel before (in 2005) with much disappointment. We were not impressed this time and saw very little improvement. We hope to never stay here again. The hotel is old and in much need of an overhaul. Our room on the 10th floor was facing the rear and constant construction noise from a building they are erecting immediately to the rear. That started daily at 7 Am M-F. The hotel was not busy at all. As a matter of fact you rarely crossed paths with anyone. My girlfriend and I asked ourselves why did not they put us in a room facing the front and away from the construction. To further complicate matters there was ongoing exterior construction on the hotel itself. You did not want to stay in the room because of constant noise from various types of heavy equipment. Our room was in poor condition. The carpet appeared to be very old and had warn patterns in it. The room was spacious but I refused to sit or lay on the floor. The room was equipped with a microwave, however, the turntable tray was not the proper size for it so the tray would not rotate. The hairdryer attached to the wall in the bathroom did not work. The bathtub/shower did not drain properly and backed up. The bed spread on the bed appeared to be something from the 1960's and had a very rough texture. The bed itself was hard and the bed did not have a bed skirt showing the raw box spring underneath. The box spring was old, stained, and worn with tears on the corners. Way over due for replacement. Parking was $18 and valet only. I learned to park along the Alai Wai and did not have to pay this unreasonable price to park on site. I hope to never stay here again.”

Aug 29, 2008 by Daniel from Flums, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location.
• Rooms looked a little old.

“Nice place in a central location.”

Aug 20, 2008 by Sarah from Saint Louis, MO
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[7]

• Nicely placed in Waikiki.
• Charged you for everything.

“Big charge for parking and internet. Price might seem good at first, but they haven't charged you for any extras yet.”

Aug 17, 2008 by Maureen from Houston, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Location, lobby, staff friendliness, large room.
• Bed hard.

“Overall, I was pleased with the hotel for the price. I would stay here again.”

Aug 10, 2008 by Bubba from Carson, WA
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[7]

• Friendly staff.
• Dirty carpet.

“Decent for price, need to seriously clean carpets and keep room walls clean. Bathroom was fine enough. Best thing was the friendly attitude of the staff.”

Aug 6, 2008 by Jo from Nauvoo, IL
Overall Rating: 2
Cleanliness:[2] • Staff:[9] • Location:[7]

• The lobby was beautiful and the staff friendly.
• The rooms reminded me of a motel 6 very plain and a bit run down the halls were in need of much repair.

“I would not recommend this hotel as it is very out dated and run down.”

Jul 31, 2008 by Eve from Brisbane, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[5]

• Allowed late check-out. Pool nice, but hot metal chair frames.
• No WiFi.

“The bed was super stiff/hard. The rug was dirty - cream carpeting was a very odd choice. The staff was nice and very helpful. The air conditioner needed a tune-up. Charged for coffee packages which is uncalled for.”

Jul 24, 2008 by Stacey from Mountain View, HI

Cleanliness:[10] • Staff:[7] • Location:[8]

• Rooms are very spacious and clean.
• Parking is expensive.

“Hotel is in a very convenient location for Downtown shopping. Rooms are spacious. Staff was friendly.”

Jul 23, 2008 by George from West Covina, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[8] • Location:[8]

• Good location, good price.
• Poor AC, shoddy rooms, poor mattress.

“The basics in lodging.”

Jul 22, 2008 by Denise from Honolulu, HI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• It was close to Waikiki, but not in the crowded part of Waikiki.
• The parking fee.

“The hotel staff was friendly and very helpful. The location is in walking distance of most of Waikiki.”

Jul 21, 2008 by George from West Covina, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice lobby.
• Poor cooling, stiff mattress.

“Cheap hotel in good location but shabby, dated room with poor air conditioning, stiff mattress.”

Jul 17, 2008 by Holly from Calgary, AB CA
Overall Rating: 6
Cleanliness:[4] • Staff:[9] • Location:[4]

• The staff was amazing.
• Room was not very clean, no internet available, quite far away from beach.

“The staff was friendly, but the resort left lots to be desired. There were very few amenities (internet, concierge), and the hotel was quite a hike from the action of the Waikiki area. I really can't say enough good things about the staff. They were very accommodating, and really seemed to care.”

Jul 8, 2008 by Nicole from De Forest, WI
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[6]

• The location of the hotel was convenient if you want to be near Downtown and not the beach.
• The hotel did not have a functioning restaurant for dinner services.

“The hotel was overrated. The hallway to the room had huge stains and was disgusting. They advertised a restaurant but did not actually have a functioning one when we there. They had breakfast service which offered a decent variety but wasn't very good for the price. The same quality could be found in a fast food restaurant for a lower price. The room was not fancy but sufficient and it was a lot cleaner than the hallway. You are required to pay to use the valet parking because there is no other option. But the valets were good. The hotel is alright if your only there for an overnight stay and don't want to spend much, but I would not stay there again. I would opt to spend a little more money for a hotel with a decent restaurant and a few more amenities that was cleaner.”

Jun 15, 2008 by Ed from Morton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Easy walk to all Waikiki Activities.
• There is construction of a new building 100 ft behind it. They start working at 7:00am.

“Very nice location. Clean room with microwave and small fridge. Everything clean and bright except the carpet.”

Jun 12, 2008 by zane
Overall Rating: 1

“Lobby looks nice, but rooms were very dirty. Carpets and bathroom were dirty.”

Jun 4, 2008 by A. from Hudson, NY
Overall Rating: 4
Cleanliness:[1] • Staff:[8] • Location:[5]

• Staff is very nice and friendly.
• Old and dirty.

“The room is big. Everything is very old and dirty. Most of the items in the room have stains on them. I wouldn't want to walk around the room without slippers. Mattress was very uncomfortable. No bed skirt and the side of the box spring shows all kind of stains. Not enough electrical outlets in the room.”

May 31, 2008 by Fernando from Austin, TX
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[5]

• The lobby architecture.
• Cockroaches in bathroom.

“I got the internet access but no instructions were provided for the connection. Asked for information but was not helped.”

May 30, 2008 by Mark from Bozeman, MT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[4]

• Reasonably priced, easy walking distance to central Waikiki.
• Only minimal food service available, and no room service.

“This property is in the process of being converted into residential condominiums, so amenities are gradually disappearing. Still a well-maintained and mostly-pleasant experience, though.”

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Amenities at Royal Garden at Waikiki, Oahu

24 Hour Front Desk Bar/Lounge Business Center Concierge Fitness Center or Spa Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Parking Pool Restaurant Television with Cable

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