Sheraton Waikiki

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User Reviews for Sheraton Waikiki, Oahu

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Sep 14, 2009 by Teri from Pearl City,HI
Overall Rating: 9

• I liked the location, spacious room, kiddie pool, spa, many elevators available and quick checkout.
• Parking expensive with no discounts for guests.

“My family enjoyed staying here. The room was spacious, bathroom was a little tight but I liked the tub (anti-slip floor). I would go back again.”

Sep 6, 2009 by Alan from Bonnyrigg,CA
Overall Rating: 8

• huge pool, fabulous location
• outdated check-in area, super busy

“great location!”

Aug 14, 2009 by Matt from Geneva,IL
Overall Rating: 6

• Good location close to everything.
• Pool was way too small.

“Nice hotel with a pool too small. Pool opens at 8 am and chairs are gone by 8 am.”

Jul 10, 2009 by Ken from Lindon,UT
Overall Rating: 8

• The location and the staff.
• Internet access, most hotels now provide this service for free.

“I very much enjoyed our stay. The staff was friendly from the front desk, to the cleaning staff, and even the maintenance staff always had a smile and a hello.”

May 24, 2009 by Alice from New York,NY
Overall Rating: 9

• Excellent beach side location.
• Still undergoing renovation; and expensive parking.

“Great location, beautiful pool, friendly staff, should be fabulous when renovation are complete.”

Apr 22, 2009 by Shirley from Kansas City,MO
Overall Rating: 8

• It is on the beach and close to shopping.
• Misled in upgrade opportunity. We were told that we could get an upgrade after 4 days at the hotel. The request was later denied.

“The hotel was under construction so I expected there to be some inconveniences. Once completed it will be a beautiful facility. The pool was beautiful and the variety of restaurants is a plus. The rooms have simple decor, but okay for the price. The elevator lobbies on each floor are very nice and spacious. We had a city view room and we enjoyed the stay.”

Apr 19, 2009 by Mark from Huron,OH
Overall Rating: 9

• Brunch.
• Construction.

“The location and staff were excellent. The daily brunch was worth the extra fee. There was a lot of construction to the common area and one of the pools was closed for renovation. I would recommend this hotel to others.”

Mar 27, 2009 by Kay from Ft Worth
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• It was on the beach.

“Access for handicap persons is non existent Concierge lacks knowledge of area and amenities, pool closes at 5 pm, most people on vacation want to swim at night. Waterfall comes on at night completely blocking the sound of the ocean. Restaurant food is way overpriced. My steak was terrible and served cold. Room had stains on carpet and cockroaches.”

Mar 19, 2009 by Mike from Calgary,Canada
Overall Rating: 8

• Excellent location on Waikiki. Pool and beach were great!
• Construction going on.

“Excellent hotel. Had a blast. My only complaint is the price of food and drinks, $11 for a pina colada.”

Mar 16, 2009 by Daniel from Centre Hall,PA
Overall Rating: 8

• Service was impeccable.
• Noise at night and too many people.

“Service was 1st class, hotel was 1st class, however too many groups stayed there for my noise level taste.”

Mar 12, 2009 by Phil from San Jose,CA
Overall Rating: 10

• Service was first class.

“Great hotel resort in the heart of Waikiki. Very convenient and the service was first rate!”

Mar 2, 2009 by Marie from Watsonville,CA
Overall Rating: 10

• Loved the pool area and the room.
• Lots of construction going on.

“Loved the hotel. Too bad there was so much construction going on. Couple times waken up with the pounding going on. All in all, the hotel was great would go back in a second. Very nice staff.”

Feb 10, 2009 by Jeff from Calgary,Canada
Overall Rating: 4

• Great pool area, and clean rooms.
• Undergoing renovations, no warning of this, no chairs with arms in room, noisy outside at night from vehicles backing up.

“Nice hotel, great location, nice rooms but very sparsely furnished, the only chair was like a foot stool with one side, no other chairs to sit in. Hotel lobby, area between this hotel and Royal Hawaiian Hotel, and one of the pool/beach areas was undergoing extensive renovations. With the renovations I would not consider this a resort class hotel, it should not have been included in this class during the renovations.”

Feb 5, 2009 by Alana from Los Angeles,CA
Overall Rating: 7

• Location was great.
• Poor was not heated. Room was cleaned late in afternoon. Construction noise.

“Good location, large hotel right on the beach. However no access to the beach. If you want to go to the beach you have to leave hotel property and rent an umbrella somewhere else. Pool at the hotel was not heated. There was construction going on and noise. Rooms were nice and clean, but housekeeping cleaned them late in afternoon.”

Jan 28, 2009 by Enrique from Farmington,UT
Overall Rating: 8

• The rooms were recently renovated and nice.
• The lobby was still under construction and mostly boarded up, almost no beach at all.

“Nice hotel, centrally located in Waikiki. Recently renovated rooms and still working on lobby. Pool area with water slide and 2 hot tubs was nice but crowded. Water front but not really beach front (VERY small beach strip to the side). Clean, comfortable and pleasant.”

Jan 28, 2009 by Frederik from Santa Monica,CA
Overall Rating: 8

• The location is just perfect!
• It is very big.

“It is a very nice big hotel with perfect location on Waikiki Beach. However the partly ocean view room that we stayed in was definitely only a partly ocean view, since you had to be on the edge of the balcony to see the ocean, but when you did that it was a very nice view. One of the two pool areas was under construction, but one was enough and the ocean is just in front of the hotel which was very convenient.”

Sep 24, 2008 by Robin
Overall Rating: 9

• I liked the rooms and the comfort of the bed.
• The walls seemed thin and I could hear everything in the next room and hallway.

“I found this hotel to be very nice. It is in a great location and the staff was friendly. The room was nice; the view was mediocre at best: Mountain View, Aka (tall buildings with mountains behind them). The walls were thin, but overall, I was very happy. The bed was comfortable, the shower hot and the pool warm. The service was also excellent.
”

Sep 9, 2008 by Roberta
Overall Rating: 7

“The hotel has no beach area but is ocean front. The pool is extremely small and has no personality. It has no resort atmosphere.”

Sep 1, 2008 by Mike from Milpitas, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Location - in the middle of downtown.
• Construction noise/aging rooms.

“The hotel next door was totally closed for construction. Every morning and all day I had to hear jackhammers and beeping from construction vehicles. Hotel location is great. Beautiful beaches. The pool closes too early. Good food.”

Aug 19, 2008 by Cari from Ofallon, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Fun activity while at the pool.
• Paying for parking.

“The hotel staff put us in a room with a view of the ocean which was very nice. We both felt that the bathroom was small and looked older.”

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Amenities at Sheraton Waikiki, Oahu

24 Hour Front Desk Bar/Lounge Beach Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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