Sheraton Waikiki

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User Reviews for Sheraton Waikiki, Oahu

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Apr 30, 2008 by Bill from Portsmouth, NH
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Good location.
• Very small rooms.

“This is not a resort. It is a 2 star hotel at a 5 star location.”

Apr 27, 2008 by Betty from Anchorage, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable.
• We were on the 6th floor and our view was a rooftop.

“Great location, room had been remodeled and was very comfortable. Hotel restaurant buffet was very good but very pricey.”

Apr 13, 2008 by Tracy from New Bedford, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• It was very close to local attractions.
• It does not have a lot of beach front directly in front of hotel.

“It was a very open cheerful hotel. The staff was friendly and helpful when needed. Our view from our room was incredible. Your ingredients food area has a great selection.”

Apr 8, 2008 by Dave from Central Point, OR
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very centrally located.
• Limited beach front, massive structure detracts from atmosphere. You need to wear hiking shoes to get around the hotel grounds lots of walking is involved.

“Its nice but not resort quality. The staff was excellent and we received a free up grade when I asked. Pool size was limited for the guests. Drinks were very expensive. Buy a bottle for the room, the little umbrella was $9.00 but the drink was included. Excellent restaurants near buy.”

Apr 6, 2008 by Paritosh from Alpharetta, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location of the hotel is excellent.
• Lobby is very busy since its part of a shopping mall.

“Nice hotel with decent amenities. Excellent location. Expensive Parking (US$ 20 - self park).”

Mar 31, 2008 by D from Corona, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Hotel Desk tried very hard to find us a room with a great view for our 25 the wedding anniversary even though they were full.
• Noisy-even on 20th floor could hear all the outside noise and noise from the other rooms.

“Great Location and friendly staff.”

Mar 28, 2008 by Don from Mesa, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Located very close to many shops and restaurants. Lots of activities.
• Shared beach with many other hotels. Too many people.

“Very nice hotel. Close to many, many shops and restaurants. Lots of things right outside the door. If you want a slow, quiet place this isn't the one for you but if you want to be in the center of Wikiki action, this will do. I would stay there again. Friendly staff.”

Mar 27, 2008 by Amy from Flower Mound, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• RumFire Restaurant is excellent, location on Waikiki is excellent.
• Did not have its own private beach.

“The check in clerk gave us a free upgrade to an oceanfront room on the 5th floor above the pool. What a view!”

Mar 24, 2008 by Tim from Portland, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Listen to waves, not traffic.
• Rooms are on the small side & worst HS Internet in 10 years.

“Hotel has one of the best pool areas. If you face the ocean / pool, be prepared for 3 hours of evening local music, which I like, but some may note. Great balconies. Good elevator service. Rooms are small, and you can hear neighbors. Worst part was the Internet. It was only 3 x dial up speed in rooms, and no wireless in rooms or the pool or any restaurant yet they charge $13 a day.”

Mar 17, 2008 by Chris from Eagle River, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• View of Waikiki and Diamond Head is incredible.
• The bathroom was dirty.

“Great resort! Great location on the beach and within the shopping district. Would stay here again. Had a great ocean view, nice room, somewhat small. Overall a great place.”

Mar 14, 2008 by Tom from Houston, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• New renovated.
• On the water but no beach.

“Very small pool. Beach at hotel is tiny. Newly renovated room sparsely furnished. The bed is not the Sheraton Sweet Sleep.”

Mar 10, 2008 by from Toronto, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location.
• Not really a resort more of a 4* hotel - lots of conferences held there too.

“Location is great in the heart of Waikiki, however the hotel has no beach of its own and pools are really small. Renovated rooms are really nice but it is definitely a 4* hotel and not a resort.”

Mar 10, 2008 by Kari from Wheeling, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• The location and room view.
• Concierge was not very knowledgeable.

“Yes, this is a bustling busy hotel but so is Waikiki. They were extremely efficient at check-in and out. The location was right on the beach and in the heart of all the shopping and nightlife. This was great since driving in the area is a pain. The best part of the hotel was our room. When we checked in they told us we had a deluxe ocean view room. Our lanai faced the ocean and Diamond Head. May be hotel was not very full but whatever the case they gave us a great room.”

Mar 5, 2008 by Irene from Wahiawa, HI
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location is great. On the water, yet centrally located.
• My hotel room window was small, did not open, and over looked a rooftop.

“The staff was friendly. The room was okay, very modern, and sparse (no drawers). The room had no balcony, and no window that could open, so we were stuck with AC or no AC, no fresh air option. The window was about 4 feet up, so height challenged individuals would find this less than ideal. The pools are simple, nothing special. Overall, I think I would go somewhere else. Not, pleased with the quality. Definitely not what I would consider to be a resort, or 4 star hotel.”

Mar 2, 2008 by Lisa from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff.
• Fire Rim tapas were too spicy and expensive. Loved Ingredients with make your own concept.

“The location of Sheraton Waikiki is right next to Royal Hawaiian with beautiful views and beaches. I traveled with my family which includes a 7 year old autistic boy and 7 month old baby. My 7 year old was missing for a few minutes when he ran back to the beach while I washed my feet. He was located within 60 seconds back at the beach, but the security staff chased down my husband who was half a mile down the beach looking. So great staff, great stay. I know my son will really miss the sandy beach.”

Feb 25, 2008 by Mario from Kirkland, QC CA
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, modern rooms, restaurants, proximity shopping.
• Nothing.

“Beautiful view, well located, excellent food, newly tastefully renovated room, nice sea side patios. Very friendly courteous service.”

Feb 23, 2008 by Julie from Sunnyvale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• Fantastic location right on the beach.
• Front desk staff not accommodating.

“This was an excellent hotel located directly on the beach. Lots of activities at the hotel. The room was spacious, although it was a mountain view instead of ocean view it was well appointed with updated amenities.”

Feb 11, 2008 by Walt from Webster Groves, MO
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• No beach per se, Spartan rooms, uncomfortable beds, no king "available".

“Clean rooms with good location on Waikiki, but nothing really special. Really a 3.5 star hotel and I expected more from a "resort". Beds were well worn and had "low spots". Rooms service and staff were friendly and prompt. Generally very nice overall facility. Has to pay extra for room with a view.”

Feb 11, 2008 by Hilary from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Proximity to beach.
• Provided beach towels are very small.

“Large but friendly hotel with helpful staff. Excellent location - easily accessible to a safe beach and Waikiki amenities, shops etc. Walkable to Diamond Head along the beach or Kalakaua Drive. Comfortable rooms. Bathrobes in the rooms would have been nice. Good fitness centre. Would definitely recommend the hotel and stay there again myself. Fantastically comfortable beds.”

Feb 9, 2008 by Scott from Boston, MA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful location, in the heart of everything.
• Everything about the hotel was great.

“The hotel experience was great, however, when you are going to a beach resort and the information states that the hotel has greater than 80% "ocean view" rooms. The hotel had many "ocean view" rooms available.”

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Amenities at Sheraton Waikiki, Oahu

24 Hour Front Desk Bar/Lounge Beach Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services