Doubletree Alana Hotel Waikiki

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User Reviews for Doubletree Alana Hotel Waikiki, Oahu

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Jul 10, 2009 by from San Francisco,CA
Overall Rating: 7

• The staff is very friendly and location is not too far from the beach.
• My room was not thoroughly cleaned and the gym was tiny.

“Overall, I was satisfied with my stay. I got what I expected according to the star rating. The staff was very friendly and it has the amenities I needed. I would definitely come back here.”

Jun 3, 2009 by Heather from Haleiwa,HI
Overall Rating: 9

• Small hotel, comfy beds, good location for our purposes.
• Parking way too expensive -$27/day, didn't know how expensive until after parked.

“Good location for our purpose, comfortable, friendly staff.”

May 22, 2009 by Olivier from Kauai,HI
Overall Rating: 7

• Cookies at arrival.
• Internet fee charged on my credit card whereas I required to pay cash.

“Very good location, 500 meters from the most beautiful part of Waikiki beach !”

May 4, 2009 by Lynn from Overgaard,AZ
Overall Rating: 7

• Comfortable beds.

“This hotel is an older property, just a block from the beach. The rooms are small, but beds are very comfortable. Don't stay here if you plan to spend time in the room doing more than sleeping. The views from the room are unattractive (parking lots, slum apartments, trash bins). The pool is small, but adequate. Very noisy area at night - traffic and sirens all night, but little noise from other rooms.”

Apr 24, 2009 by Diana from San Jose,CA
Overall Rating: 8

• Maid service was
  excellent.
• $25per day parking.

“Just off the Waikiki strip, not for party people, but perfect for business or married or old people. Great in room coffee and fridge add value. Very clean and comfy.”

Mar 9, 2009 by Tess from Dartmouth,MA
Overall Rating: 5

• Bed was comfortable.
• No hot tub, small pool, desk staff not helpful and
  poor location.

“Mediocre at best. But too far from stuff.”

Jan 12, 2009 by Cameron from St Albert,Canada
Overall Rating: 9

• The staff
  was friendly and helpful. The fitness facilities were excellent.
• The rooms, though clean and well-kept, were kind of ordinary.

“Great hotel with friendly service. Very close to attractions in Waikiki area.”

Dec 15, 2008 by Mel from Las Vegas,NV
Overall Rating: 10

• Room was spacious with great amenities, easy access, super clean and great vibe!

“Beautiful hotel, great location, great amenities that include easy valet parking, Really nice working fitness room, nice pool, everything was beyond our expectations and got our vacation off to a happy start!”

Jul 9, 2008 by Trish from Honolulu, HI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The hotel staff was helpful in all aspects.
• Housekeeping does not check room essentials well.

“Overall the rooms were comfortable and clean. The staff was great with our needs. Hotel was at full capacity and under renovation, so we did not get all our room requests and the full use of hotel amenities.”

Jul 8, 2008 by Kim from Victoria, BC CA
Overall Rating: 2
Cleanliness:[6] • Staff:[5] •

• Friendly staff.
• Pet friendly and many sports teams / dirty.

“Very busy with teens in sports teams. They were largely unsupervised and ran amok of the public areas.”

Jun 16, 2008 by Dawnetta from Warrenton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The cookies & the price.
• No hot tub, wish it was closer to beach.

“Loved it. the cookies are a must have. Great price, friendly & clean.”

Jun 16, 2008 by Donna from Conyers, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Comfortable, clean, near the beach.
• The fitness center was closed for renovation.

“This was a nice hotel near the beach for the price. The staff were very professional. During our stay, the fitness centre was undergoing renovation which was a major disappointment. The pool was very basic and unwelcoming. It had free Wi-Fi in public areas that was very helpful.”

Apr 29, 2008 by William from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very close to Bus lines and good location for Waikiki.
• I did not like paying for internet access $10 per day and parking, $20 per day.

“This is a very clean, well run Doubletree hotel. Excellent polite staff, clean rooms and comfy beds. Black out curtains actually kept the room dark, Hawaii or not a dark room is a must for me. The refrigerator in the room wasn't running cold, but if one stashed some ice in it, it worked as a cooler.”

Apr 27, 2008 by Kehaulani from Mililani, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Spacious corner room, the double lanai's and quick elevators. The bed was comfortable, too!
• The price of valet, the only option to park, at $22 was super high, in my opinion.

“Immaculate corner room with ocean view, a floor right below the penthouse; it couldn't have been any more perfect for us! Room service was quick; the food (J's Egg Special; yummy!) was delicious. Not to mention the warm cookie upon checking in; nice touch! I was so happy with the accommodations and service.”

Apr 23, 2008 by Scott from Federal Way, WA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[7]

• It had a decent downtown location.
• The Hotel should not have been rated 3 star!

“If you are a business traveler looking for a central location than may be this hotel works. Otherwise keep on looking you will be extremely disappointed. The hotel is extremely outdated, the rooms are small, the view is not good unless you came to Hawaii to look at other buildings. The parking at the hotel is 20 dollars per day that is not included with the room. The workout facility only has one elliptical, one bike and one treadmill all in horrible shape. The pool is tiny and has very minimal space around it for seating. Over all I would not recommend this hotel. The only positive thing I can say is the staff is extremely nice.”

Apr 22, 2008 by Millie from Aiea, HI
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[3]

• The bed was very comfortable.
• It was in a slummy area, bathroom too small, complimentary coffee was not at all good.

“Double Tree Alana needs to have warm, friendly service upon check in, the valet service when pulling up told us "Valet is only for hotel guest" without even asking "Aloha, are you checking in today?" The hallways to your room felt as if I was at Best Western Motel, the carpets are dirty, the view is overlooking a hostel place which made feel unsecured if you were to leave your lanai/patio door open, the valet service was too expensive $22.00 and they only had valet service. Although this hotel is a franchise off of the Hilton, I would rate this hotel a 2 star.”

Apr 10, 2008 by Kristin from Greenwood Village, CO
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[7]

• Hot chocolate chip cookies at check-in!
• Bedbugs!

“Great location on east end of Waikiki Beach, but the beds had bedbugs and the bath was odd - small (3' x 3') and very high tub with shower overhead, which was not good for children to try to climb in and out of.”

Apr 8, 2008 by Dave from Central Point, OR
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[5]

• The room itself was nice but dont look out your window. Happy hour for beer and wine was very affordable.
• The outside view.

“I checked in and it was obvious the motel was vacant. I asked for a free upgrade and got rebuked. The room was very nice the pool was just a pool with nothing outstanding about it. While happy hour was affordable the bar brags of being a wine bar. I asked for a chardonnay and I observed the bar tender pour the remaining of one bottle in my glass, and then open up different label wine, mixing the two. While both were chardonnay one was fermented in oak the other was not. I was thirsty and broke it was a full pour at 44.50 (happy hour).”

Mar 27, 2008 by Darcy from Tustin, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location was nice, the staff was helpful.
• Not really a three star hotel experience.

“The hotel was okay, but the cupboards in my room were falling apart and had to be repaired twice during my stay. The food was atrocious. I'm not really all that picky, but the room service was literally inedible (except for the French onion soup - that was fine). I also tried ordering up from the restaurant and it was not good - the worst cut of meat I've probably ever had, and just not good for a $35 meal.”

Mar 24, 2008 by Claude from West Hills, CA

Cleanliness:[9] • Staff:[10] • Location:[9]

• Small kitchen sink.
• $22 for overnight parking.

“Very friendly and helpful staff and convenient to bus stop to other parts of Honolulu!”

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Amenities at Doubletree Alana Hotel Waikiki, Oahu

Beach Business Center Coffee Maker in Room Fitness Center or Spa Golf Hairdryers Available Laundry/Valet Services

Meeting/Banquet Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable

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