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Doubletree Alana Hotel Waikiki
1956 Ala Moana Boulevard,
Honolulu, HI
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Average User Rating: 8.0 Cleanliness:[8.5] • Staff:[8.5] • Location:[7.5] Based on 176 user ratings |
Apr 29, 2008 by
William from New York, NY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This is a very clean, well run Doubletree hotel. Excellent polite staff, clean rooms and comfy beds. Black out curtains actually kept the room dark, Hawaii or not a dark room is a must for me. The refrigerator in the room wasn't running cold, but if one stashed some ice in it, it worked as a cooler.”
Apr 27, 2008 by
Kehaulani from Mililani, HI
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“Immaculate corner room with ocean view, a floor right below the penthouse; it couldn't have been any more perfect for us! Room service was quick; the food (J's Egg Special; yummy!) was delicious. Not to mention the warm cookie upon checking in; nice touch! I was so happy with the accommodations and service.”
Apr 23, 2008 by
Scott from Federal Way, WA
Overall Rating: 6
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“If you are a business traveler looking for a central location than may be this hotel works. Otherwise keep on looking you will be extremely disappointed. The hotel is extremely outdated, the rooms are small, the view is not good unless you came to Hawaii to look at other buildings. The parking at the hotel is 20 dollars per day that is not included with the room. The workout facility only has one elliptical, one bike and one treadmill all in horrible shape. The pool is tiny and has very minimal space around it for seating. Over all I would not recommend this hotel. The only positive thing I can say is the staff is extremely nice.”
Apr 22, 2008 by
Millie from Aiea, HI
Overall Rating: 3
Cleanliness:[4] •
Staff:[2] •
Location:[3]
“Double Tree Alana needs to have warm, friendly service upon check in, the valet service when pulling up told us "Valet is only for hotel guest" without even asking "Aloha, are you checking in today?" The hallways to your room felt as if I was at Best Western Motel, the carpets are dirty, the view is overlooking a hostel place which made feel unsecured if you were to leave your lanai/patio door open, the valet service was too expensive $22.00 and they only had valet service. Although this hotel is a franchise off of the Hilton, I would rate this hotel a 2 star.”
Apr 10, 2008 by
Kristin from Greenwood Village, CO
Overall Rating: 5
Cleanliness:[3] •
Staff:[7] •
Location:[7]
“Great location on east end of Waikiki Beach, but the beds had bedbugs and the bath was odd - small (3' x 3') and very high tub with shower overhead, which was not good for children to try to climb in and out of.”
Apr 8, 2008 by
Dave from Central Point, OR
Overall Rating: 5
Cleanliness:[8] •
Staff:[4] •
Location:[5]
“I checked in and it was obvious the motel was vacant. I asked for a free upgrade and got rebuked. The room was very nice the pool was just a pool with nothing outstanding about it. While happy hour was affordable the bar brags of being a wine bar. I asked for a chardonnay and I observed the bar tender pour the remaining of one bottle in my glass, and then open up different label wine, mixing the two. While both were chardonnay one was fermented in oak the other was not. I was thirsty and broke it was a full pour at 44.50 (happy hour).”
Mar 27, 2008 by
Darcy from Tustin, CA
Overall Rating: 7
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“The hotel was okay, but the cupboards in my room were falling apart and had to be repaired twice during my stay. The food was atrocious. I'm not really all that picky, but the room service was literally inedible (except for the French onion soup - that was fine). I also tried ordering up from the restaurant and it was not good - the worst cut of meat I've probably ever had, and just not good for a $35 meal.”
Mar 24, 2008 by
Claude from West Hills, CA
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Very friendly and helpful staff and convenient to bus stop to other parts of Honolulu!”
Mar 13, 2008 by
Linda from Kamuela, HI
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[5]
“Convenient to shopping but not to recreational activities of Waikiki. Not the best spot for a family vacation.”
Feb 4, 2008 by
Dan from Ann Arbor, MI
Overall Rating: 7
Cleanliness:[10] •
Staff:[8] •
Location:[7]
“Generally good hotel, reasonable accommodations for money paid, in a reasonable location in Waikiki. Rooms in good repair; hotel clean; staff helpful & friendly. Gripes: on a divided highway so can only be entered from one direction; combined with Waikiki traffic and 1-ways makes it a bit difficult to get to. During our stay we received a letter from the hotel stating that they were doing an insect fumigation the next morning between 8-10am and someone would visit our room. We called the night manager and indicated we did not want to be bug-sprayed, but the exterminator woke us up at 8am anyway. I can't believe they would schedule this while guests were checked in to rooms and this will prevent me from staying there again.”
Feb 1, 2008 by
Judy from Arvada, CO
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“The hotel was comfortable, clean, and in a good location. The staff went out of their way to be helpful and friendly.”
Jan 30, 2008 by
Maria from Houston, TX
Overall Rating: 8
Cleanliness:[8] •
Location:[10]
“The staff was very friendly and accommodating and the location was good. The pool was too small and it only had Sun in the morning.”
Jan 30, 2008 by
Fred from La Crescenta, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“Overall, we are very satisfied with the location the cleanness and the treatment by staff. For its price the room was great.”
Jan 29, 2008 by
Tammy from Fairbanks, AK
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Nice overall. Staff was friendly, rooms were clean and hotel was located in a nice location. Satisfied customer here!”
Jan 27, 2008 by
Dale from Dallas, TX
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Great place to spend a few nights on moderate budget. It is located near the shopping district as well as from the Hilton Hawaiian Village and within 1 mile from the main Waikiki beach.”
Jan 25, 2008 by
Mike from Leavenworth, WA
Overall Rating: 8
Cleanliness:[8] •
Staff:[10] •
Location:[8]
“Your classic 3 star hotel. Good location, clean, friendly staff, middle-class guests, but no frills.”
Jan 23, 2008 by
Carol from Santa Clarita, CA
Overall Rating: 3
Cleanliness:[5] •
Staff:[5] •
Location:[6]
“No one on duty to valet the car - tried to self park and couldn't - had to trust leaving the keys in the car to go upstairs to the vacant lobby. Room was nice but reeked of mold and mildew - hard to breath - only solution given was housekeeping sprayed deodorizer in the room - didn't help - mildew was pervasive...even in the pillows and sheets. Didn't even want to stay to experience the rest of the hotel, like the pool, spa etc...weird layout for the hotel...never saw any of the amenities if there were any. Staff was friendly...parking was astronomical at $22 + valet tip (especially considering there was no valet on duty when I arrived!) Can't recommend to anyone with breathing problems or allergies to mold...this could be hazardous to your health.”
Jan 19, 2008 by
Sandy from Newbury Park, CA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Enjoyed staying at the hotel, close to beach and could pick up tours conveniently from hotel close by.”
Jan 17, 2008 by
Ross from Fresno, CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel is great for a couple of days. It is not on the beach and would require car travel if little kids were involved. The rooms were ample in size and comfort.”
Jan 16, 2008 by
Courtney C. from Scottsdale, AZ
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[7]
“Nice hotel. Staff is friendly, esp. cleaning service. Room was nice and clean. Wish the wireless internet access was free with room. Wish the shower was bigger and shower curtain was cleaner. Wish cleaning people would have consistently left new soap and shampoo.”
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