Turtle Bay Resort [Oahu, HI]- Hotel Reviews - MyTravelGuide.com


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Turtle Bay Resort 4-star

57-091 Kamehameha Highway, Kahuku, Oahu, HI

Offering the serenity of a neighbor island resort on Oahu*s scenic North Shore, Turtle Bay Resort has the best of both worlds![more]

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User Reviews for Turtle Bay Resort, Oahu

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.5] • Location:[9.0]
Based on 13 user ratings

Aug 12, 2009 by James from Henderson
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Location:[10]

  • Location.
  • Service.

“Outstanding location, however this resort hasn't lived up to expectations. I am here now and continually find the staff cold and unresponsive. For the price, and my memories of its reputation I remember I expected better attention. I am continually disappointed. We'll be here for 3 more days. If it gets any better I'll note it in another review, but unless you hear from me again, it means my lowered expectations are being met. Too bad. It appears this resort, located on one of the loveliest places on the planet, is way past its prime.”

Mar 29, 2009 by Antonia from Toronto,Ontario
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The lobby was beautifully appointed with fresh flowers & comfortable chairs.
  • Palm Terrace restaurant was expensive & the hostess a little abrupt.

“We stayed here for 4 nights earlier in March. It is the most amazing place that I have ever stayed. The ambiance is fabulous, & the location is out of this world. Only comment was that the Palm Terrace restaurant was expensive. Don't hang any clothes on the balcony as they can be blown away!”

Jul 7, 2008 by jim from Louisville,ky
Overall Rating: 6 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[7]

  • Nice bay, nice room with views, good snorkeling which was 15 minutes away.
  • Fraudulent $20 daily resort fee charge for use of nothing, way overpriced, poor food at restaurant.

“My lower overall rating is because they put a $20 per day resort fee on my bill. They rationalized the resort fee was for tennis, parking and internet connection. We did not use tennis or internet and we only had one car, but were charged the fee to both of our rooms. This is a blatantly fraudulent charge! They said every room is charged the resort fee. The resort is in a nice bay with good scenery, but everything was way overpriced. The food at Leilei was also poor besides costing an arm and a leg. The Ola restaurant which is on the property, but not run by Turtle Bay is good.”

May 22, 2008 by Valerie from Neptune, NJ
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The scenery was just beautiful and the service was excellent.
  • Restaurants were too expensive.

“Amazing view from the balcony, comfortable and well appointed room. Lovely grounds for someone who likes to walk. An excellent choice for a romantic, family, or business trip.”

Mar 29, 2007 by Angie from Estes Park, CO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was very family friendly- the rooms were great & the pool, beaches and stables made our whole trip!
  • The restaurants were not reasonably priced for large families and breakfast is not included.

“Very impressive from the moment you arrive. The ocean view rooms are outstanding and we really appreciated the fridge which we used to shop locally and keep lots of extra supplies. There's good snorkeling, horseback riding, heated kiddies pool with slide, great beaches. The grounds are gorgeous! Golf and tennis courts are beautiful. I highly recommend this hotel to make the most of Oahu and get away from the hectic crowded pace of Honolulu and Waikiki.”

2 of 2 people found this review helpful.

Dec 28, 2006 by Lorena from Las Vegas, NV
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The view from the room I selected, was more than I ever imagined.

“This was my first time in Hawaii. Imp from lass Vegas, no so I was looking for a relaxing, quite place to stay on my trip. From the time I checked in to the time I checked out, all of the staff was more than helpful. I cant wait to stay at turtle bay again.”

0 of 3 people found this review helpful.

Aug 24, 2006 by Lisa from Chickasaw, AL
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[9]

  • Great Pool for the kids; Fun swimming with the turtles!
  • No beach chairs available; You have to use a towel

“This is a good 3 star resort - expected more, but would stay again. The pool was great and one day 8 green sea turtles came right up in cove area. Enjoyed walking the beach at night with flashlights looking into tidal pools. Bathroom was not very clean (some mold along grout lines) and I expected better beds. Decor was nice. Free parking was great.”

2 of 2 people found this review helpful.

Jul 26, 2006 by Jamie from Kailua, HI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Quiet - easy to take romantic stroll.
  • Overpriced/touristy.

“N/A”

0 of 3 people found this review helpful.

Amenities at Turtle Bay Resort, Oahu

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Barber/Beauty Shop
  • Beach
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fishing
  • Fitness Center or Spa
  • Free Newspaper
  • Golf
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • N
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • Tennis
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