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Customer Service

We're here to help make your vacation or travel plans as easy as possible. Not only do we offer hostels, hotels, vacation rentals, car rentals, tours, and airfare, but we give them to you at the best price possible. Try us out!

Call Us

Have questions about a hotel?
Perhaps modify your hotel reservation? That's what we're here for 24 hours a day, 365 days a year:
For Hotel related questions or bookings,
call: 1-800-248-6089
For Vacation Rental related questions or bookings,
call: 1-800-248-5712
Calling from Europe?
call: 00 800 1520 1590
Would you like to make a booking for 5 or more rooms?
call: 1-800-743-6949
For non-hotel related inquiries, please contact us by email below.



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Self Service Links
Flight Reservations
  • View, modify or cancel reservation
  • Can seniors receive a discount?
  • What is required when I check-in?
  • What are the fees for changing my ticket?
  • More questions...
  • Hotel Reservations
  • View, modify or cancel reservation
  • What are "Special Internet Rates?"
  • Is the room rate per person or per night?
  • More questions...
  • Vacation Rental Reservations
  • View, modify or cancel reservation
  • What is a Vacation Rental?
  • Where do I pick up my vacation rental keys?
  • Are taxes included in the rate?
  • More questions...
  • Hostel Reservations
  • What are private rooms?
  • What are shared rooms?
  • Is there any membership requirement?
  • Is there any age limit?
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  • Rental Car Bookings (International)
  • RentalCars.com Customer Service
  • View, modify or cancel reservation
  • What is Estimated Rental Price?
  • How old do I have to be to rent a car?
  • More questions...
  • Rail Reservations
  • What constitutes a rail day?
  • How do I use my pass once I get to Europe?
  • Are Eurail passes good in Great Britain?
  • Are reservations required if I have a railpass?
  • More questions...
  • Tour Reservations
  • What happens with the 10% deposit?
  • Do I have to book in advance?
  • Can you check availability for me?
  • Can you send me a brochure?
  • More questions...
  • Posting a Travel Question
  • Does it cost anything to ask a question?
  • How do I post a question?
  • Will my question be answered?
  • Can I ask a follow-up question?
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  • Photographs
  • How do I post a travel photo?
  • What kind of photos can I post?
  • Help! My photo disappeared!
  • The description of my photo has changed!
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  • Travelogues
  • What is a travelogue?
  • How do I post a travelogue?
  • Can I recieve donations from my travelogue?
  • I found a mistake! Can I edit my travelogue?
  • More questions...
  • Virtual Guides
  • What is a Virtual Guide?
  • What benefits are there to being a Virtual Guide?
  • I am a Virtual Guide, I have questions...
  • Will people donate money to me?
  • More questions...
  • Receiving Financial donations
  • How can I recieve donations?
  • Does it cost anything to get a PayPal account?
  • How do I setup my PayPal donations account?
  • Will people donate money to me?
  • More questions...
  • Miscellaneous
  • Why should I become a member?
  • Help! I lost my password!
  • How does my photo appear?
  • What is private messaging?
  • More questions...


  • Contact Us By E-mail

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