User Reviews for Century Rio 24

Research User Reviews for Century Rio 24 (1-3 of 3)

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Jul 20, 2008 by Kat from Albuquerque, NM
Overall Rating: 10

• Clean, good location, great service, comfortable chairs.
• Few ticket sales people, slow box office response, high cost of connections.

“I am a severely disabled woman who uses a nontraditional service animal. My service animal is a cat. Century Rio 24 asked me once, my first time attending the theatre if she was a service animal and not only did they simply resume their business but when I gave them a copy of the law in response to a consumer complaint, my cat wasn't making a sound the person just feared cats, they framed it and hung it up so that everyone could read the law. I haven't had a single issue with their customer service, nor have I had to turn into a non pleasant person just to have my legal access rights. The chairs are also exceedingly comfortable, I can make it an entire movie without agony.”

Mar 3, 2007 by Ty
Overall Rating: 2

• The parking lot.
• No customer service. Rude!

“I'm completely disappointed in the service I received from century Rio 24 theater in Albuquerque nm. When I arrived at the theater there was no-one to take/scan my prepaid fandango tickets. As I waited, and waited, and waited for service numerous theater goes came and purchased there tickets at the gate while I was waiting to be help! When I finally was able to talk to someone they where rude and very unprofessional. I'll find another theatre to waste my money at!”

1 of 1 people found this review helpful.

May 15, 2005 by Steve F. from Albuquerque
Overall Rating: 1

• Lots of screens, Close to trendy restaurants and easy to access.
• Usually long lines for the week-ends, crying children are allowed in to the theaters.

“Went to see the Interpreter at the matinee to avoid the lines and crowds. The movie was out of focus on half of the screen. When I notified the very young customer relations manager that the movie was not focused I assumed that it would be taken care of. It wasn't and after the movie I spoke to another very young attendant who got on a walkie-talkie with someone to check the focus in theater 22. But the movie was over now, what good is that going to do me now. The staff was rude and unprofessional. Customer service isn't even a concept at the Century 24 theaters. My advice, wait for the movie to come out on DVD.”

5 of 7 people found this review helpful.