User Reviews for Ara Pacis

Research User Reviews for Ara Pacis (1-1 of 1)

• Add Your Own Review »

Nov 5, 2006 by Jim from Detroit, Michigan
Overall Rating: 2

• Great location.
• Horrible service and tiny rooms that don't look anything like the pictures

“We had a confirmed reservation, but when we arrived, they told us they would have to send us across town to another hotel because they had no rooms. The staff person assured us that the other hotel was "much nicer," and pointed to a spot on the map near the city center. They said they had "made special arrangements with this other hotel to take us in.¿ Much to our dismay, the other hotel wasn't much nicer, and even worse, it was located in a totally different part of town than they claimed. We were very disappointed because we could have easily stayed in this much less popular part of town for much less money. The next night, we insisted on being sent back to the Hotel Ari Pacis. They stuck us in a tiny room with broken air conditioning I travel all the time, and I¿ve stayed in low budget hotels in the past, but this was by far the worst hotel I¿ve ever had in any part of the world. If I were to take a guess, this hotel actually owns the other hotel. The Ari Pacis overbooks intentionally because it's at a lower price point. The other hotel (The Hotel Borromeo) may be under the same umbrella ownership. It's at a higher price point though, so the owners of the Ari Pacis may simply overbook the cheaper hotel, and then send the excess guests across town to the other hotel. If you have to pay more for a comparable hotel in the area, stay in the other hotel. It'll save you a lot of headache and hassle.”

3 of 3 people found this review helpful.