User Reviews for The Summit At Grand Sierra

Research User Reviews for The Summit At Grand Sierra (1-20 of 34)

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Sep 23, 2009 by Carisa from Milwaukie,OR
Overall Rating: 10

• Our room was beyond our expectations - beautiful, clean, and roomy!

“I found the Grand Sierra to be a classy difference from the other casino/hotels we visited while in reno. The open space, beautiful lighting and layout for comfort was all beyond our expectations. This place is classy and we will be back to spend some more time there! Thanks so much for a great experience!”

Sep 21, 2009 by Emily from Ogden,UT
Overall Rating: 9

• Clean and elegant for a casino hotel.
• Rooms are very dark--dark-lit and dark decorations.

“This is a great hotel for people who don't like the traditional casino scene, it's not trashy, dirty, or obnoxious. There are many family-friendly activities like bowling and mini golf. The restaurants are fantastic.”

Sep 20, 2009 by Rod from Havilah,CA
Overall Rating: 7

• Location and comfort.

“Good atmosphere, restaurant was staffed well and had good service. Food was above average. As in most hotels in Reno and Las Vegas smoking is permitted every where.”

Sep 19, 2009 by Dan from Klamath Falls,OR
Overall Rating: 7

• Room was well appointed - bed was comfortable.
• Casino environment, air always had hint of cigarettes.

“Room was nicely equipped, clean and comfortable, though showing signs of wear due to age. This is a casino and the air was always a little stale with a hint of cigarette smoke. Have to walk a considerable distance when leaving or arriving.”

Sep 11, 2009 by Marco from Daly City,CA
Overall Rating: 9

• The room.
• Dark hallway.

“Great hotel, would recommend to other people.”

Aug 22, 2009 by Rebekah from Reno,NV
Overall Rating: 10

• The room was amazing and the hotel staff and the restaurant staff exceeded our expectations. Food was also great.
• Nothing.

“Would recommend this hotel to everyone.”

Aug 11, 2009 by Rhonda from Bourbonnais,IL
Overall Rating: 10

• The room was GREAT!
• There was smoking everywhere because of the casinos.

“The hotel was fabulous with many activities for children and adults.”

Jul 12, 2009 by from Central Point,OR
Overall Rating: 8

• Room and facilities were excellent.
• Very large, ask for a floor plan so you don't get lost.

“Excellent room and very good price through priceline. The interior of the room was a little dark. While checking in the clerk's people skill were off. We went to the automated wine bar. It was a very interesting gimmick but it took all of the personality out of wine tasting. When looking at the costs of the wine by the ounce, sometimes you were paying 15.00 per glass. Great gaming open spaces.”

Jun 25, 2009 by Tammy from Tacoma,WA
Overall Rating: 8

• The beds were very comfortable.
• The hallways were very dark.

“Overall I liked this hotel the only problems I had was the air conditioner did work that well, and I got food poisoning the last night of my stay. Other than that It was good.”

Jun 23, 2009 by Jack from Laguna Niguel,CA
Overall Rating: 6

• It was in a convenient location to where I needed to be.
• It was very dark - poor lighting in lobbies and in room.

“It was OK.”

0 of 1 people found this review helpful.

May 13, 2009 by Diana Smith from Orem,UT
Overall Rating: 10

• All room are non smoking.
• Parking, and could not find luggage racks.

“Overall, we had a great experience and would stay here again.”

Apr 24, 2009 by Lilette from Winters,CA
Overall Rating: 8

• Nice amenities in the room.
• Pillows were too hard.

“We stay in this hotel every time we go to Reno because it has everything from a resort class spa to a movie theater. It's also very family friendly.”

Apr 24, 2009 by Kiersten from Seattle,WA
Overall Rating: 7

• The room was very nice and comfortable.
• Location, I would rather be downtown in Reno.

“The Summit was very nice, the room was great. The only downfall is location, I prefer to be downtown in Reno.”

Mar 27, 2009 by James from San Jose,CA
Overall Rating: 9

• The suite's layout.

“This hotel is nice, the only problem we had was that the restaurants closed earlier than we thought and the one that was open later did not have enough servers. Parking is not the most convenient.”

Feb 25, 2009 by Lyn from Sunnyvale,CA
Overall Rating: 10

• It was well appointed, there was plenty to keep us all busy.
• The room was a little dark.

“Beautiful hotel. Plenty to do from indoor golf and skeet shooting, shuffle board, lazier tag, go-cart racing, shopping, gambling, elegant dining at a reasonable price. What is there not to like?”

Feb 19, 2009 by Amanda from Kuna,ID
Overall Rating: 10

• Clean, comfortable and very nice.
• Nothing.

“I feel comfortable bringing my kids to this resort, you are allowed pets and the hotel is the cleanest I have ever been in. The restaurants are nice a little spendy but wonderful. The gambling is a little tight but we didn't go to gamble so we had fun in our room.”

Jan 4, 2009 by Richard from Riverbank,CA
Overall Rating: 9

• Room was very nice with great view.
• Smoking is very offensive.

“Very nice hotel. The summit room was especially nice.”

Nov 6, 2008 by Kathie
Overall Rating: 2

• Well for the room part it was great. The bed was too hard and stuffy that we ended up sleeping on the couch.
  
• The security was very poor, there was people running yelling and fighting outside our room, and security did nothing even after a phone call.
  

“The room was great and the staff as of the valet guys and floor (Casino) staff was great friendly and kind.
”

Sep 17, 2008 by Elizabeth
Overall Rating: 9

• The room was modern,
  clean,
  very quiet
  and
  especially for a casino.
• The only complaint is there are no restaurants outside of the hotel within walking distance.

“I really enjoyed staying at this hotel. Lot of things to do and many restaurants inside the hotel. Very convenient to the airport.
”

Sep 4, 2008 by A.A from Hollister, CA
Overall Rating: 7
Cleanliness:[2] • Staff:[7] • Location:[9]

• Nice size rooms and large beds.
• The pool area not for kids even in the day time a lot of adult stuff going on.

“The pull out had dirty sheets on it when we checked in and though floor wasn't vacuumed the pool area is not for kids I guess there trying to make it a resort type pool area but in the day time you have young kids in there, the night time pool time is fine 8 pm over 21 that's all good but I think the day time needs to be controlled more. I would stay there again but not with kids.”

1 of 2 people found this review helpful.

Aug 31, 2008 by Michael from Novato, CA
Overall Rating: 2
Cleanliness:[9] • Staff:[2] • Location:[9]

• Good location and nice hotel.
• NA.

“Hotel room was over 90 degrees, air did not work, was told by engineer that the air conditioning system was old and not up to par. Hotel did nothing to help with sofa bed which was so hard that not able to sleep. Will never stay at this hotel again.”

Aug 21, 2008 by Julie from Huntington Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Rooms were beautiful.
• Halls need to be cleared of dirty trays, trash.

“Rooms above 17th floor are spacious, contemporary, clean and comfortable. Very nice.”

1 of 1 people found this review helpful.

Aug 20, 2008 by Ron from Bothell, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Comfortable beds, great decor.
• We had a great experience with no real dis-likes.

“Rooms had great decor throughout, full modern marble bath rooms with plenty of space for two.”

Aug 20, 2008 by Geoffrey from Amarillo, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Casino.
• Rooms were dark.

“The hotel had very dark rooms and did not care for the rooms at all. It was too much like you might be staying in a house of disrepute. Hard to get to the main entrance because of a car show in the parking lot. We needed handicap accessible and it was hard to reach. Harrah's was okay but disappointed in the quality of the rooms.”

Aug 14, 2008 by Jeff from Phoenix, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[8]

• Spacious rooms and lobby.
• Poor parking lot maintenance, fair cafe food.

“Would stay there again, but would eat off site more often.”

Aug 8, 2008 by Melinda from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Expansiveness of the rooms.
• Bed was uncomfortable.

“This hotel has everything you need, you don't have to go anywhere else for food or entertainment! Great stay for a great price.”

Aug 7, 2008 by Jerri from Phoenix, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[1] • Location:[8]

• Loved the room, it was beautiful!
• Given 2 comp TX to the sat night pool party and then turned away at the door. Couldn't use TX.

“Loved the hotel, amenities and restaurants. Great service and beautiful rooms. Check in was easy and comfortable.”

Jul 21, 2008 by James from Fairfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The summit at Grand Sierra was breath taking.
• None.

“I really loved this hotel! Everything about it is great!”

Jul 11, 2008 by Norm from Issaquah, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The room and amenities were excellent.
• The parking was awful.

“The hotel was everything we wanted. The room was elegant and had all the amenities. 42" flat screen TV and iPod dock for music. The staff was very friendly and helpful. The room/bath are quite dark though (all black and dark brown decor) beautiful and new. Mirror in bath was not well lit enough for makeup application.”

Jul 10, 2008 by Kristi from Modesto, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Fancy room.
• Not close enough to the strip.

“This hotel was great. I loved the room.”

Jul 9, 2008 by Sk from Folsom, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Awesome. Simply superb.
• Nothing.

“Simply superb. I stayed at standard rooms for Grand Sierra and also the Summit. Standard rooms. Where as the Summit rooms were awesome for the price. Room service was not good for standard Grand Sierra. Where as the Summit at Grand Sierra was really awesome.”

Jun 29, 2008 by Julie from Silver Springs, NV
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Comfort, quality, price, location.
• Can't think of anything.

“The Reno Grand Sierra Resort which was formerly known as the Reno Hilton has been completely redecorated in warm tones accented in white. Very nice. Very comfortable beds with down comforters and pillows. Rooms with refrigerators and microwaves. Room service was wonderful for breakfast. Staff was all very friendly and accommodating. A very pleasant overnight stay while on the way to the airport out of town. Thank you.”

May 30, 2008 by Yl from San Jose, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Quiet room, clean casino, not too bothered by cigarette smoke.
• Elevator is too slow.

“We need to wait for the elevator for so long. There were five elevators there, but two were working.”

May 30, 2008 by Hob from Orangevale, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Clean, modern room. Soft, cushy bed. Like the TV in the bathroom. Friendly staff.
• The elevator. The hotel was all sold out, and the elevators could not handle the capacity. Very surprising for a luxury hotel.

“I really liked the room. It was clean and had a very nice view of the city. The decor was a bit dark. The bed was very nice and soft; I had trouble getting up in the morning. The bathroom was nice. No tub, but it had a big shower. In general the room was very pleasant to stay in. The hotel, however, needs to improve its elevators. It took forever to get on an elevator, and more frequent than not, it was usually packed and you had to wait for next one. We ended up using stairs when going down (we stayed on 23rd floor) and used the elevator in the older section of the hotel. It was ridiculous.”