User Reviews for Hotel del Coronado

Research User Reviews for Hotel del Coronado (1-4 of 4)

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Dec 19, 2007 by Kathy from San Diego
Overall Rating: 5

• Strolling carolers were neat to watch (at Christmas time).
• Way too expensive!

“Overpriced. Plus, they nickel and dime (I mean $10 and $20) you to death once your there, paying $20+/day for parking and ridiculous prices for food, drinks, hot chocolate at the skating rink, etc. We went last year during Christmas time. The ice skating was nice, but, as usual at the del, very expensive. The kids wanted to skate again, so we went over to nearby Horton Plaza, had a great time and paid much less. The Christmas carolers strolling around the hotel were nice to listen to for a few minutes, but other than that, it seemed like the del didn't do much to make the higher Christmas time rates worth it for you.”

0 of 1 people found this review helpful.

Jul 30, 2007 by Laura from Hamden, CT
Overall Rating: 1

• Beautiful building and setting.
• Creepy experiences of unexplained origin.

“After a miserable night with lights going on all by themselves, a TV turning itself on and later a strong perfume odor wafting through the room, I described my distress to the front desk in the morning. They explained that there were legends of the hotel being haunted, and that some visitors had these experiences in certain rooms. I suppose if you wanted to be terrified by such things, this could be a selling point. But as a business traveler at a seminar with work to do the next day, I hardly expected to be put through such distressing experiences. If there are rooms prone to such things, guests should be told in advance! I wouldn't stay at this hotel again ever. My colleagues in other parts of the hotel had no such experiences.”

1 of 1 people found this review helpful.

Oct 19, 2006 by bill from oakland
Overall Rating: 5

• Beautiful location.
• Director of Loss Prevention, dangerous parking lot gate.

“Great location, classic hotel, now sold to corporate owner. Musty smell is pervasive, but we were there for a conference, not to sit in our room all day. My wife was paying for parking when my son left after visiting, and she was hit in the head by the gate. There are no warning signs that the gate will come down. The road is painted the same as the crosswalk at the gate, implying that it's safe to walk there, but it is not safe, and if you get "whacked", you are on your own. Instead of medical care, you get to deal with the Director of Loss Prevention, if you can find him. Call your own doctor. Get yourself some help. My wife was walked to the room and given a bag of ice. She asked them to find me. I was in a conference in the hotel. They didn't find me, didn't follow up with her, and I found her wandering the halls looking for me, with blurred vision and a headache. This is not the old Del hotel. Stop by for a walk on the beach. Look out for the gate if you park there. The Director of Loss Prevention says the gate never whacks anyone, but the people who work in the booth say it happens all the time, the valet parkers say the same thing. Honesty prevails among the housekeepers, who helped my wife find ice to put on her swollen forehead and eye socket, the shuttle driver and the valet parking people, but the Director of Loss Prevention seems to have pretty good control over the front desk staff. We'll be taking it up with the new corporate owner. I hope my wife's vision returns to normal. I would like to see some effort to correct a situation that seems to cause several injuries (every couple months, we were told, someone gets whacked by that gate), and to replace the Director of Loss Prevention with a Vice President of Safety. The Director of Loss Prevention told me that he'd feel the same way about what happened if my wife had 'walked into a tree'. Watch out for the trees. This was the most callous disregard I have ever seen in a customer service situation. The irony is that the conference was about business process innovation. These people are innovators!”

1 of 3 people found this review helpful.

Jun 17, 2006 by Hotel Del Lover
Overall Rating: 10

• Kind Staff, Unbelievable Service, Great location, Just Stunning.
• -None- (no negative comments)

“There is nothing about this hotel that I dislike. All of the staff were so kind that they did whatever they could to make my trip better 24/7. It has a mouth watering Sunday brunch in the historic crown room and it has got to be the best food in the whole island. This historic building was built in 1888 and was said to be a national historic landmark in 1979. But it is still up to date since of the $10 Million re-modeling project.”

3 of 3 people found this review helpful.