User Reviews for Shelter Cove Marina

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Oct 24, 2008 by Will from Beaufort
Overall Rating: 2

• Desk clerk, good restaurants.
• Rude staff was not willing to help at all. I will never go there again.

“Very far from the Atlantic. 40 minutes spent at idle speed getting to harbor entrance. Attempted to hail the harbormaster repeatedly on Channel 16. No response. I was left to dock my vessel myself because the harbormaster would not respond to my calls for assistance from a dockhand. Just as I hooked up my shore power, an employee informed me that they had changed my dock assignment. Not a big deal, I am pretty easy-going. I did get to my new slip with the assistance of a courteous dockhand. But then he realized I was assigned to a slip with 30amp power and I need 50amp. Finally, found a suitable slip. Went into the ship's store to pay and had to wait on a staff member to finish telling a fishing story to one of his friends. Other employees were to busy eating to help. I politely asked why I wasn't answered when I hailed the harbormaster on Channel 16. They look at the radio and the volume is turned off! What a joke. After a rude lady ran my Amax for the stay, I asked to speak with the harbormaster. He had left for the day at 2:00pm. I did enjoy my time on the boat. Met some great fellow boaters and some liveaboards. They too were not impressed with the staff. But the restaurants and beauty are what keeps them around. This place is very pricey, service is non-existent, and not a place that I will spend my money in the future. Hope this review helps my fellow mariners.”