Ruby Falls

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Aug 22, 2008 by cathy shepherd from trenton ohio
Overall Rating: 10

• I loved everything.
• Nothing

“I have read other people's reviews and I am so surprised. My 2 small grand-daughters and I toured the caverns. I loved the presentation and the dramatic lights. I have been on many cave tours and thought this was the best. I did stay in the front of the pack with the girls (ages 4 and 9) so we did hear all the descriptions. Our guide was fun and energetic. He kept our attention and was so educational when questions were asked. I would go again. As for the elevator it was crowed but how are they supposed to get people in and out quickly? Since this is an all enclosed cave with only the elevator to get down into the cave, just endure it! Seems people will find something wrong with everything. Not me and our elevator ride, it was crowded, but so what, the ride took maybe 2 minutes maximum not to much to ask to see such an amazing work of nature.”

May 21, 2007 by charlie from clearwater, fl
Overall Rating: 2

• Huge groups and we have to wait long.

“The cave and falls are nice, but from my position in the herd I could not hear anything and got railroaded past the exhibit areas in a rush. Go somewhere else. If do you go, fight for a position at the front of the pack; otherwise you will be waiting with your thumb up your (anatomically explicit idiom edited partially out) while the guys up front have a rollicking good time. ”

Jul 22, 2006 by Joe
Overall Rating: 1

• Clean well kept entrance.
• Parking abysmal, worthless attraction.

“That was HORRIBLE! I can understand a move to the side policy ..in one spot we stood and had TWO groups go past. We stopped. walked a feet and stopped again. We didn't hear anything. Tens of feet ahead of us might be some nice formation, but we'd never know it. We were our feet over two hours. Most Getting to the 'falls'. Your groups are too large. 50ish people ( I counted each group passing by us the variance was 47 to 58 ) means most don't get to see/hear what's going on. We get to stop on a regular basis and wait.. At the climax, the falls, the show was well into it before the back third entered the cavern. I and those with me didn't go around the falls because the guide was telling us we needed to go for the next group. As the last of the three Lookout Mtn visits we had hoped it would be the cap to a nice day Instead it was the confirmation of how tourist traps are run. Double the 1 hr time frame. Pathetic and obvious to end the tour in front of the 'tipping' sign to yet again have us stand and wait to even enter the elevator Queue and THEN, booting us out two floors above the exit ..blocking us until the sales pitch is finished.”

1 of 3 people found this review helpful.

Jan 3, 2006 by Matt
Overall Rating: 4

• The falls were very nice to view.
• The rest of the experience.

“The falls were very fun to look at, but it was overly dramatic once reaching the point. There was a lot of music and they switched the colors of the lights during viewing, which was rather distracting. The elevator situation was very uncomfortable. They cram as many people as possible into the elevator. Also, it was very annoying having to move to the side of the "trail" to let others pass by. There were many tight places that made passing others virtually impossible. Also, there are no bathrooms. Adults usually do not have a problem with this, but with small children, it makes taking this trip difficult.”

11 of 12 people found this review helpful.

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