Surgical Specialty Centre LLC

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User Reviews for Surgical Specialty Centre LLC

User Rating: 7.0 Based on 2 user ratings

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Mar 31, 2008 by Nicole from Baton Rouge
Overall Rating: 5

• The staff was very friendly and helpful.
• My calls didn't not seem important and that was little to no action on my calls.

“I brought my son there for a broken arm and they fitted me in pretty quickly. The staff was very nice and helpful considering my child was so young and hyper. They attempted to secure his arm from harm and were not as successful as I hoped. The person who did the cast, grant it, was very nice but with the baby being so active his cast fell off less than 24 hours after having it put on. We go back in to have another cast put on and the same day it begins to shred away. I called that same day saying that it was starting to unravel. I put some tape on it as instructed. The next day I noticed that the tape was lower than the day before and his fingers were partially missing. The cast was sliding down again. I was told that it will adjust to his arm and not to worry because of the angle that it was at, it would not come off. Friday my daycare called me and said that my son was extremely fussy and grabbing at his arm. By this point, his thumb was completely in the cast and it was sliding further. I brought him immediately (which the staff was nice enough to see him so late). I was told that nothing could be done and that I had an appt on Monday to just come in then. When I came in on Monday, he had an x-ray. This x-ray shows that his arm had attached crooked (pretty basically leaving him with two elbows). I am furious. So displeased not at the staff but at the fact that I called so much due to the fussiness and have taken off work to have this issue fixed over and over; now surgery. I have lost a child before due to lack of care from physicians. I am not saying that the doctor did not care, as I said before, the staff was very friendly, but I do not appreciate that this could have been avoided. I would recommend the facility but I don't think that I would bring him back there. As I was told by the doctor, "This is not the end of the world", in reference to that statement made to me today, "You are correct, this is not the end of the world, but this is my child whom is my world".”

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