Columbia Cinema Theatre

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Oct 31, 2009 by Stacy from Wenatchee
Overall Rating: 1

• The only theater withing 20 miles of my home.

“I'm giving this theater such a harsh review because of the customer service and ownership. My family wanted to watch a movie that wasn't going to air on a national level so we decided to try to find tickets elsewhere. To verify whether the movie was going to play we called twice. The first 2.5 wks before air date, and the 2nd the day before the movie was posted on their website both times we were told by a staff member that the movie was not going to play. My son paid for his own ticket so I called owner and asked that he refund my son's ticket not my other 3 tickets because his staff gave out the wrong information. He stated that he was not at fault and was not going to do anything because it was my fault I looked to another theater. One ticket. He then, very sarcastically, told me he couldn't predict the future. Even when I pointed out that we were given wrong information he refused to take responsibility for his staff's mistake.”

Apr 4, 2009 by Dave Pruitt from Wenatchee
Overall Rating: 3

• NA.
• Uncomfortable, small, rude, expensive, poor sound dampening and no cards accepted.

“I've been to a lot of theaters, and this one is in my bottom 3. I should also include that I've been to a lot of theaters in countries that people couldn't imagine. This one had uncomfortable seats, I could hear the movie next door booming through the walls, the ambient lights stayed on during the whole movie, the screen was half the size of a normal theater, and it cost me almost $10 for a movie ticket. Also, they do not sell any decent coffee drinks, but berate you if you bring one in. To top it all off, they do not accept cards of any kind. This is 2009. Overall, this was a very negative experience. A new cineplex is in the works as we speak, and hopefully soon this little greedy monopoly will go the way to the telegraph machine and the pet rock.”

1 of 1 people found this review helpful.

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	Columbia Cinema Theatre 470 Grant Rd , Wenatchee, WA Phone - (509) 884-2454 Attraction Type: Movie Theaters User Rating: 6.0    Oct 31, 2009 by Stacy from Wenatchee — "I'm giving this theater such a harsh review because of the customer service and ownership. My family wanted to watch a" [more] Apr 4, 2009 by Dave Pruitt from Wenatchee — "I've been to a lot of theaters, and this one is in my bottom 3. I should also include that I've been to a lot of" [more] Read all user reviews »