Reno Casinos

Reno attraction reviews

View all Reno attraction reviews

The Summit At Grand Sierra
May 30, 2008 by Yl from San Jose, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Quiet room, clean casino, not too bothered by cigarette smoke.
• Elevator is too slow.

“We need to wait for the elevator for so long. There were five elevators there, but two were working.”

The Summit At Grand Sierra
May 30, 2008 by Hob from Orangevale, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Clean, modern room. Soft, cushy bed. Like the TV in the bathroom. Friendly staff.
• The elevator. The hotel was all sold out, and the elevators could not handle the capacity. Very surprising for a luxury hotel.

“I really liked the room. It was clean and had a very nice view of the city. The decor was a bit dark. The bed was very nice and soft; I had trouble getting up in the morning. The bathroom was nice. No tub, but it had a big shower. In general the room was very pleasant to stay in. The hotel, however, needs to improve its elevators. It took forever to get on an elevator, and more frequent than not, it was usually packed and you had to wait for next one. We ended up using stairs when going down (we stayed on 23rd floor) and used the elevator in the older section of the hotel. It was ridiculous.”

Rail City Casino
Nov 25, 2007 by Martha from Sparks NV
Overall Rating: 4

• Food is good, Keno people are friendly.
• When it's cold outside they have air conditioner blowing.

“Their video keno & video poker machines are tight. If you have a problem with your machine you have a hard time getting help. The slot employees aren't very alert. The Keno department is always friendly and helpful. Management at the Sands should reconsider their choices of management at Rail City. You have a lot of unhappy employees. This casino is cold in the winter. They turn on the air conditioner when it's freezing outside. If they keep up their current standards, Rail City will become as dead as the Silver Club.”

Children's Museum of Northern Nevada
Aug 1, 2007 by Jules from Hollister
Overall Rating: 4

• Entertaining for very little kids.
• Seemed like a mish mash of items thrown together.

“Unless things have changed in the past few years since our initial visit to the museum, I'm sorry to say that I wasn't very impressed with the capital city's 'attempt' at putting together a Children's Museum. I used to live in Las Vegas and their CM is superb compared to what I found there. At the time we visited, my younger son was about 2, so he didn't care, but his 11 year old brother was bored to tears. I felt as if someone had trolled through town and picked up garage sale items and called it a "museum". We're due to go back soon, so I will check it out, and hope to find something better. If not, go to Sin City and see their kids' museum. It is awesome!”

Silver Queen Hotel
Jul 20, 2007 by Sharon from Oregon
Overall Rating: 4

• Historic hotel right in the middle of everything.
• Housekeepers didn't do their job.

“We initially booked room 11. When we arrived we found the hotel did not open its front doors to check in until 11am. When we did check in first we were told that they did not have a reservation for us, but soon found it. They gave us 2 room keys, one to room 11, and one to room 26, reason being it was hot and room 26 has a window to help cool the room. They let us check out both rooms and decide on our own which one we wanted. Room 11 had people in the bed still-embarrassing, so we took room 26. We had also been warned by the lady downstairs that the help they had was not good. She must have been referring to the housekeepers. There is nothing worse than seeing someone else's "curly" hairs on your bed, not to mention the lump in my pillow turned out to be toilet paper-gross!! We headed out to see the sights and the 2 housekeepers, on the 3rd floor and one on the 2nd floor where talking back and forth to each other. The one on the 2nd floor apparently ran out of clean wash cloths and hollered to the one on the 3rd floor for some. The housekeeper on the third floor said she didn't have any clean items, so the one on the 2nd floor asked for scissors to cut up a clean towel to make some then. The 2nd and 3rd floors have a very neat opening at the beginning and end of the 3rd floor hallway, you can see to the floor below. The housekeeper on the 3rd floor tossed a pair of scissors to the housekeeper on the 2nd floor; I was only a foot or so away from the housekeeper on the 2nd floor. Also the common sense of the 3rd floor housekeeper was lacking as she seemed to find it ok to stack her dirty laundry in front of the stairs, so we ended up having to climb over them to get to the stairs. This truly is a great place to stay, and would rank even higher if the housekeeping staff where replaced by someone who cared about the quality of their work. Funny how presumptuous our house keeper was to leave a colorfully decorated envelope in our room to remind us about a tip. Change the sheets is the only tip she got from us.”